Reviews
What User likes about Firehouse Subs Metro North Retail Center:
Manager at this store is incredible, she goes out of her way all the time, either on the phone or in person, she has the patients of a saint, and it absolutely shows in the quality of her work and the high standard in which she keeps her shop. Everything going out the door is always to perfection. I actually thought she owned the branch. Her son is equally dedicated. Very Hard workers, especially during the pandemic.... View all feedback. What User doesn't like about Firehouse Subs Metro North Retail Center:
The food was great as it is always, but the customer service is terrible at this point. The old lady behind the counter complained about 4 hours and overwhelmed, the store was empty except two other people. Another thing was complaining about the Dash Orders door constantly coming and that they locked the door so that they could not get in the time when I was eating, only one person came to pick up an order, this was... View all feedback.
Reviews from various websites
The food was great as it is always, but the customer service is terrible at this point. The old lady behind the counter complained about 4 hours and overwhelmed...
read moreI am visiting from out of town so i may have different expectations of what is customer service. I came into the restaurant around 108 pm on a Weds. on my break...
read moreManager at this store is incredible, she goes out of her way all the time, either on the phone or in person, she has the patients of a saint, and it absolutely...
read moreOrdered 2 subs roast beef and Turkey and 2 salads. I love their salads but in this case I threw them both out. It was so unattractive and tasted like old ingred...
read moreI used to have great sandwiches there but it is hit or miss (I guess depending on who makes your sandwich! . The last few times I went there it was more miss th...
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