Red Lobster - Gresham
Red Lobster
Description
Patrons of this restaurant have encountered varying experiences, with service quality and food flavors being major highlights. While many appreciated the attentive staff, some faced delays and miscommunications with orders, leading to longer waits despite low occupancy. Menu favorites included the grilled shrimp, crab Rangoons, and steak, though several dishes, such as calamari and certain scallops, fell short of expectations. Overall, the establishment shows promise, particularly with its friendly service and standout dishes, but consistency in food quality and service efficiency remains a challenge. Many diners expressed a willingness to return for another visit.
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The food quality was amazing! I cannot express how grateful we are for Red Lobster hosting my wife’s birthday with a party of 11. Each plate was hot, cooked to order, and aside from a long wait enjoyable. Everyone in the party enjoyed their meal. The atmosphere was welcoming, and we were allowed to bring many decorations to celebrate. The one downside to our experience was the service. First, a shout out to the General Manager who was on duty on January 31st at 5-7pm. He was extremely welcoming and solved our wheelchair accessibility issue on the spot. Unfortunately, our Waitress, Kathryn N, provided sub-par attendance and attention at best. On three occasions, we waited more than 20 minutes for drink refills. There were a couple times food additions were missed or not brought even after reminder. I understand a busy atmosphere, especially with our group, but I would have hoped for a waiter or waitress that was more attentive. It really made an almost perfect dinner evening just shy of unacceptable attendance. Overall, the dinner was great, service by the General Manager, especially attention to detail was top-notch, but waiter service should be increased. Meal type: Dinner Price per person: $40–50 Food: 5 Service: 3 Atmosphere: 5
Food was good! But I ordered a choclate wave desert to go for $11:99 and the size was a tiny little peace. Last time I ordered the same thing it was double the size. When you spend that much on a peace of chocolate cake give a decent portion size.
Valentines Dinner with my love was made very special by Maggie G. as our waitress. She was VERY helpful, professional and good hearted as well as being an outstanding waitress. She took our orders then came back a little while later with a Lobster Dip on the house that she said another customer changed their mind on and she didn 't want to throw it away so it came our way...for free! What a sweetheart in making this a great Lover 's experience! Meal type: Dinner Price per person: $60–70 Food: 5 Service: 5 Atmosphere: 5 Vegetarian options: Not many here! Dietary restrictions: This one is up to the customer to decide
Came here for a Monday night birthday dinner for my grandma. Steak was good (could've been charred more, but still good! Bacon Mac and cheese was really good. Bacon was a bit to crunchy, but really good nonetheless. Never had an empty glass on our table.Our server, QE, absolutely one of the best servers I have experienced. He left all of us happy and well taken care of. He issomeone to be training people, to hopefully be on the right track in the company if he chooses to go up higher. I don't comehere often, but if I get service like I did from QE I'd come back more often!
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