Arby's - Full Menu

Wonderful food, but truly horrific service. Employees are snide directly to your face. The woman that represents herself as the general manager, sets The exampl... read more Wonderful food, but truly horrific service. Employees are snide directly to your face. The woman that represents herself as the general manager, sets The example that treating customers with disrespect is 100% OK. I was always taught that you teach by setting the example.

I had a terrible experience at this restaurant. The service was awful, and the manager was extremely rude. I called to complain because, once again, they messed... read more I had a terrible experience at this restaurant. The service was awful, and the manager was extremely rude. I called to complain because, once again, they messed up my order. I'm severely allergic to Arby's sauce, and it was all over my food, not to mention they also gave me the wrong fries. $17 wasted. When I reached out to complain, the manager acted entitled and was extremely unhelpful. It's frustrating because, as a manager at Arby's, you would expect a more professional attitude. Instead, I was met with snarky remarks and a complete lack of customer service. This is the second time I've faced such treatment from this manager, and I have no intention of returning. They really need to address this issue, or it will hurt their business.