Reviews

Overall Total Score
4.5 out of 5
Outstanding | 1625 reviews

What Stavro Mueller doesn't like about Smoothie King:
This is a deeply challenged location. The drive though communication is poor, and staff can't seem to keep up with even two smoothie orders as they're coming through the speaker. Orders are very often incorrect and they don't seem to know what to do when an order needs to be fixed. I've also witnessed employees doing that trick where they tilt the cup to coat the sides and make it look as though the cup is full, even... View all feedback. What Laura L likes about Smoothie King:
Walking in, this is very clean! The service was exceptional, and the staff were extremely friendly while taking and making quick orders. I really enjoyed my refreshing peanut butter protein smoothie with bananas, dates, and chocolate protein powder. My son had recommended it and I was a little nervous, not liking dates, but it blended so well together. It was a refreshing change from a milk shake and nice that it had... View all feedback.

Reviews from various websites

Restaurantji
2.8 ★ from 112 reviews
Randy
29.01.2024 - 10:43

I’ve been going to smoothie king for 15 years. I’ve hit every location in Cincinnati not only is this location the worst by a long shot but it’s consistently ge...

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Shannon
29.01.2024 - 10:43

I did submit my review to your website as you asked the first time over a week ago and gave u my personal email in that review expecting to receive some type of...

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Shad
29.01.2024 - 10:43

I am going to start informing these establishments about their shortcomings with negative reviews. My experience at this restaurant was not satisfactory - the w...

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Sebastian
29.01.2024 - 10:43

Without a doubt, one of the worst places to visit. I waited in the drive-thru for 40 minutes with only 5 cars ahead of me. I will not be returning. Each car spe...

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Kiera
29.01.2024 - 10:43

Employees were friendly and fast, but the smoothies are awful. The texture is always slimy, and they are loaded with sugar and end up being too sweet.

This Smoothie King location has garnered mixed reviews, reflecting significant operational challenges. Customers frequently report long wait times and incorrect orders, with staff struggling to manage the drive-thru effectively. Observations of employees prioritizing conversations over service exacerbate frustrations. Moreover, smoothie quality varies dramatically; some patrons have encountered unsatisfactory tastes akin to "dirt." However, occasional positive experiences highlight the potential for improvement, with some guests enjoying fresh and delicious offerings. Overall, this location is in dire need of better management and execution to align with the standards expected from the Smoothie King brand.

Sirved
3.2 ★ from 20 reviews
Stavro
24.07.2023 - 01:46

This is a deeply challenged location. The drive though communication is poor, and staff can't seem to keep up with even two smoothie orders as they're coming th...

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Miya
24.07.2023 - 01:46

Worst Smoothie King ever. There were 5 girls working there and it took 20 minutes to make my regular-sized smoothie. There was no drive-thru line nor were they...

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Robin
24.07.2023 - 01:46

Not a week goes by that I don't stop at Smoothie King in Oakley for a healthy smoothie. Service is always quick and the smoothies are the best!!

Eric
24.07.2023 - 01:46

Guess if you show up 15 minutes to close in the drive through they'll ignore you until it's 9 pm and won't serve you. Good stuff.

Jazzy?s
24.07.2023 - 01:46

I love this location. Amazing workers, extremely patient and kind, always have a smile on their face. Amazing experience every time.

Doordash
4.7 ★ from 1300 reviews
Int Restaurants
4.2 ★ from 193 reviews

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