Gessner - Vail

This was our favorite visit to Gessner. We had a great experience and would definitely recommend to friends. read more This was our favorite visit to Gessner. We had a great experience and would definitely recommend to friends.

Great Thanksgiving dinner buffet. many decisions and everything was fresh and tasty. the personal was friendly and professional. read more Great Thanksgiving dinner buffet. many decisions and everything was fresh and tasty. the personal was friendly and professional.

Mother’s Day brunch- regular local here. I first asked the waiter could see if the bartender could make a mocktail because I don’t drink. He said “I’m not sure.... read more Mother’s Day brunch- regular local here. I first asked the waiter could see if the bartender could make a mocktail because I don’t drink. He said “I’m not sure.” I said I’m sure the bartender can figure something out. He comes back with a mocktail. Was really good but he gave no options before just bringing something. No dessert offered today. He said “I’ll go see what I can do.” He comes back with a dinner menu saying “the kitchen says you can pick off of here.” Why no Mother’s Day dessert options? Went to City Market instead for cupcakes. I went to the front desk to ask for change for the valet. “Let me see. Ok here.” No smile no hospitality at the front desk today either. No greeting whatsoever. I said hello. Best service was from the main valet guy today who took our picture and the host at the restaurant who was very nice. Other than that there needs to be some coaching on how to greet guests and service levels. Service is going downhill here.

Between drinks, the food and the dessert, it was a pretty penny but a really nice experience as well if you don't eat out often. P.s. they hand you the most exp... read more Between drinks, the food and the dessert, it was a pretty penny but a really nice experience as well if you don't eat out often. P.s. they hand you the most expensive/bougie menu first, ask for the bar menu if the expensive menu makes you feel like aforeign alien who suddenly doesn't understand English.

Very disappointing dining experience in Grande Hyatt. Expected much better food in such high end hotel in Vail. Food quality was worse than any other average re... read more Very disappointing dining experience in Grande Hyatt. Expected much better food in such high end hotel in Vail. Food quality was worse than any other average restaurants. Over and Under salted dishes. Wings too salty and pasta no salt at all. Fishundercooked. Cold inside. Couldn?t even cut through. The source for the fish was too salty. Mediocre Wagyu beef burger. Theonly OK dish was the half chicken.