Reviews

Overall Total Score
1.8 out of 5
Below average | 173 reviews

What User doesn't like about Gloria Jean's Coffees Roselands:
My wife had a terrible experience this afternoon at the restaurant. She wanted to order two baby sols for our children and was met with a rather condescending response, as if it were a major inconvenience. When she tried to order a cake, she felt embarrassed by the staff's reaction. The staff member accused her of wanting an unreasonable amount for a small cake plate. Additionally, he served the babycinnos with milk... View all feedback. What Matty B likes about Gloria Jean's Coffees Roselands:
Great coffee as at most GJs franchises, unfortunately lost a star as some owners would rather charge you 20 cents to use a card (and not signpost it) than make customers happy. Also this particular store still has only the old loyalty card system which I thought had been phased out, so I couldn't use my card. View all feedback.

Reviews from various websites

Google
1.8 ★ from 50 reviews
Cykachu
05.12.2024 - 22:02

Unpleasant Filipino staff that were chewing gum and just nodded and grunted at me. Charged a 20c card surcharge that I hadn’t seen at any other GJ chain. Their...

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Austin
05.12.2024 - 22:02

Ordered an ice chocolate chiller. I was served promptly and the drink was delicious. Service: Take out Price per person: A$1–20 Food: 5 Service: 5

Sanjeev
05.12.2024 - 22:02

Asked for hot capuchino,but received cold one. While I asked for hot one, he was angry. Not good service.

Adam
05.12.2024 - 22:02

My wife had a horrible experience this afternoon at this store. Wanted to order two babycinos for the kids and was asked in a condescending manner “is that it?”...

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Renea
05.12.2024 - 22:02

Not even worth one star. Ordered two drinks. Waited 10 minutes. The young person who had made the drinks did not announce the order so another person waiting to...

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Menu
1.2 ★ from 13 reviews

Order completely wrong, then the manager refuses to reimburse or make the right drink, argues and screams, tells me I ordered a cold drink when I never drink co...

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I’ve order a Mocha truffle today and I was really upset , it tasted like a coffee only .This is my favourite place for coffee and today I was really disappointe...

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Worst tasting coffee ever. Is this Gloria Jean's hard to believe. I ordered mocha truffle but there is no hint of truffle or coffee just tastes bitter and smell...

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I ordered an iced tea around 4:15pm on Monday 7th March 2022. The dark girl with the hijab (didn’t get her name, they should have name tags so we can identify t...

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Terrible attitude from staff,snd disgusting coffee, go somewhere else!!!!

Zomato
2.0 ★ from 4 reviews
Restaurantguru
2.2 ★ from 106 reviews

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