Gloria Jean's Coffees Roselands

Order completely wrong, then the manager refuses to reimburse or make the right drink, argues and screams, tells me I ordered a cold drink when I never drink cold coffee. inappropriate experience.

I’ve order a Mocha truffle today and I was really upset , it tasted like a coffee only .This is my favourite place for coffee and today I was really disappointed and they didn’t cared.Normally is other 2 people taking order , but today was a mess. They were really confused and took to long .

Worst tasting coffee ever. Is this Gloria Jean's hard to believe. I ordered mocha truffle but there is no hint of truffle or coffee just tastes bitter and smells disgusting. It's on 6th of May 2022 5pm. These baristas really need training. The google reviews are full of bad rating shud be aware of it.

I ordered an iced tea around 4:15pm on Monday 7th March 2022. The dark girl with the hijab (didn’t get her name, they should have name tags so we can identify them here) did not even smile ONCE during our interaction and looked like she’d rather be anywhere else in the world. She just slammed my tea down on the counter and turned away straightaway without even a “thank you” or “have a nice day”. If you’re going to hire teenagers, at least make sure they’re aware they’re in customer service, and no matter what kind of day they’re having, they’d better have a basic level of politeness if they ever want the customers spending their money there again. This girl certainly didn’t seem to get it.

Terrible attitude from staff,snd disgusting coffee, go somewhere else!!!!