Reviews

Overall Total Score
3.7 out of 5
Very good | 750 reviews

What terrywX7305WV doesn't like about Costa Coffee:
We visit this coffee shop regularly but service is getting terrible so we have started going to Caffè Nero instead. The problem is lack of staff and the ordering process. Orders are taken at the tills but are processed by another member of staff. As the tills can take orders faster than the coffee can be made this leads to huge queues. People often leave the back iof the queue because they have to wait so long, espec... View all feedback. What X4349VPmonikak likes about Costa Coffee:
The staff is friendly and attentive. The venue is clean and the coffee is always perfect. The location is perfect because parking options are just round the corner. View all feedback.

Reviews from various websites

Tripadvisor
3.0 ★ from 53 reviews
X4349VPmonikak
16.02.2024 - 20:16

The staff is friendly and attentive. The venue is clean and the coffee is always perfect. The location is perfect because parking options are just round the cor...

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terrywX7305WV
16.02.2024 - 20:16

We visit this coffee shop regularly but service is getting terrible so we have started going to Caffè Nero instead. The problem is lack of staff and the orderin...

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stevensY7095DQ
16.02.2024 - 20:16

Nipped into this high street Costa for a quick takeaway, as I tried to walk in, I had a choice of which double door to pull open,left or right, both doors stati...

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CharlesGriffin2
16.02.2024 - 20:16

I was out purchasing a small quantity expendables In Costa Coffee Reigate and dissatisfied by the service on which I received and my fellow colleagues received....

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Lynden
16.02.2024 - 20:16

Costa in reigate is lovely but the waits are long. Saying that the staff are awesome. Love the coffee art they put into their coffees xxx

Gastroranking-it
3.0 ★ from 10 reviews
Shri
15.05.2024 - 14:41

I am a frequent customer at this restaurant. The staff are polite and take good care of their guests. The food quality is consistent with other Costa locations....

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Jodie
15.05.2024 - 14:41

I used to love getting coffee from here, however all of the staff which knew how to make a good coffee left. Not too keen on the blend here and the coffee isn't...

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Nigel
15.05.2024 - 14:41

The customer service at this restaurant is excellent and very friendly.

Rita
15.05.2024 - 14:41

As a person with a disability, I had to use the lift to access the restroom, which had not been checked in 6 hours, was lacking toilet paper, and was very dirty...

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GF
15.05.2024 - 14:41

Slowest coffee I’ve ever waited for. Not helped by shouty lady.

Google
3.9 ★ from 281 reviews
Gastroranking-uk
3.5 ★ from 296 reviews
Int Restaurants
4.0 ★ from 120 reviews

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