Elements - Redding
Elements
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Just had a delicious meal with my 86 year old Mom at Win River. My Mom had a Winfit steak with salad and veggies, I had the chicken Marsala with a baked potato, salad, and veggies. My husband had a prime rib dip sandwich and fries and our son had chicken strips and fries. We all really liked our meals and we were impressed by the friendly staff too. They came to refill our drinks and check on us frequently and it was really nice. Prices were very reasonable for the amount of food we got and we did need containers for the plates we couldn't finish. Our waitress Sarah was a great team member of their staff and suggested to go boxes and even reminded us to have fun when we played the slot machines. It was a fun afternoon, the staff really treating my elderly mom with kindness, holding the door for her as we walked into and out of the venue. Several employees did that and it was obvious they treated seniors with a sensitivity that you don't get everywhere we go. Thanks Win River, we will come back soon!
Review based on my one visit. Had dinner Tuesday evening and it wasn 't crowded. Our server Noel was terrific. Food quality was excellent, portion size was appropriate, and we really enjoyed it. We had that night 's meatloaf special and a 'power bowl ' from the healthy options menu section. The menu has all the basics covered including kids meals.
If you want the short version here you go. Crappy restaurant, inside crappy casino covered in a veneer of fancy decor and flashy lights. Ended up at Elements because we were staying in the casinos rv park overnight on our way to Sacramento. We decided to at least checkout the casino since we were there. We saw they had happy hour at the time and went looking for the bar. Instead we find Elements, they tell us they have happy hour no problem and sit us. Our server was a nice guy and we ask about happy hour. He reassured us they had happy hour there no problem. I ordered an old fashioned and my girlfriend some wine. Server literally tells me they make the drinks very weak and if I wanted a double. I said NO let's just see how it is. Drink comes out it tastes horrible, can't quite put my finger on it. Tasted a bit like orange rind and there's was very muddled orange rind at the bottom. Server offers to remake it I say just bourbon, sugar and ice. We weren't even planning on eating at this time but since we were there we ordered some food. Calamari was meh, very heavily breaded, not the best by any mark, but not worst either. My club sandwich was actually surprisingly good. Food alone would be 3 stars, but the story continues. Second drink comes out with the food. Tastes off still, really bad but doesn't taste like rind anymore. I say it's fine, not really wanting to deal with it no anymore. Bartender clearly was no good or recipes suck. However I'm just dying to figure out what's wrong with it. Then it hits me, it's not bourbon, it's scotch or something else. I ask the bartender what liquor they used, he says makers mark. I love bourbon it's pretty much all I drink, that's not makers. Not only is that not makers, that's not bourbon. Whatever it's happy hour and drinks are supposed to be like $2.75 so I'll just drink my sugared scotch. Then bill comes, they charged me $14 for sugar scotch! I had 2 $7 charges, server says it's because they put 2 shots in it (remember me earlier declining this? and it was makers which is their most premium liquor... I ask for the manager. Some lady with black hair comes, repeats the same thing server said. She said saw the bottle and it was makers. So either someone is lying or the casino is filling makers bottles with cheap well whiskey. Told me if I wanted they could check security footage to see what the bartender served... security footage... over $11.25??? Elements may find that to be worth more than their manager and security staffs time, but it's not worth mine. Gave her my card told her to go ahead and bill it. Did we spend the rest of the night drinking and playing slots as we had intended? No, went back to the rv to drink my real bourbon. Won't be stopping here anymore.
The hashbrowns were undercooked, the waffles were soggy, and the pancakes were flat instead of fluffy. The breakfast tacos had hard flour tortillas, which was not enjoyable. I used to love this place, but since the Covid changes, it feels like a shadow of its former self, especially for the price. Honestly, I can get a better continental breakfast at the Hilton for half the cost. On a positive note, our server, Michelle, was fantastic and made the experience a bit more bearable. She truly deserves recognition for her effort!
Elements restaurant, located within the Win River casino in Redding, is a great place to take a break from the gaming activities like slots and card games. One of the highlights of the restaurant is the complimentary Indian fry bread served with your meal. It's warm, delicious, and quite addictive, allowing you to enjoy it plain or with butter and/or honey. By the time my dinner arrived, I wasn’t very hungry anymore, which turned out to be a good thing since the meatloaf and potatoes were just average. I might have overdone it on the salad and that irresistible Indian fry bread. Our waitress was very sweet and attentive, and I definitely plan to return and indulge in more of that delightful fry bread!
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