Dunkin' - Queens

The opening times are from 5 o'clock! this is like 3 times I went on the morning the staff are in it is over 5 and door is closed! this morning I went 5:15 door... read more The opening times are from 5 o'clock! this is like 3 times I went on the morning the staff are in it is over 5 and door is closed! this morning I went 5:15 door is open, but she is not serving to do her thing as serious! So why you open at 5 if you don't want to serve the customer! I was very patient with this place to say nothing, but this morning was worse! I've been dunkins donut client for years! but not anymore!

I’ve been to this store twice, both times ordered the same drink, both time the same employee served it.. Horrible tasteless drink not at all the taste i know t... read more I’ve been to this store twice, both times ordered the same drink, both time the same employee served it.. Horrible tasteless drink not at all the taste i know that refresher has.

As I noted in my previous review, I spent a few days in the area and decided to try the pesto grilled cheese sandwich at two different Dunkin' Donuts locations... read more As I noted in my previous review, I spent a few days in the area and decided to try the pesto grilled cheese sandwich at two different Dunkin' Donuts locations to see if there were any differences. I found the sandwich at the Kew Gardens location, near the Queens Borough Hall, to be superior to the one at this location. The sandwich here was smaller and had less pepper and pesto spread, making it feel less substantial overall. Additionally, it was served in a paper wrapper instead of a cardboard box, which I found less appealing. While the taste was similar, it didn't have the same deliciousness as the sandwich just a few blocks away. On a positive note, I did try the brown sugar coffee here, which turned out to be quite enjoyable. The sweetness of the topping meant that I didn’t need to add extra sugar. I prefer my coffee light, and although I was informed I needed to request that when ordering, the server kindly provided me with a small cup of milk to add to my drink. I appreciated this gesture, as it adjusted the coffee to my taste, likely making it less sweet.

Come here almost everyday because it is conveniently close to my job. Staff is slow, unprofessional and they almost always get my order wrong. I use the app and... read more Come here almost everyday because it is conveniently close to my job. Staff is slow, unprofessional and they almost always get my order wrong. I use the app and they will say they scanned and I never get my points...it's really just an overall unpleasantexperience

There are regular scheduled employees at this location. They are very friendly and pleasant. Occasionally there are new employees who do NOT seem properly train... read more There are regular scheduled employees at this location. They are very friendly and pleasant. Occasionally there are new employees who do NOT seem properly trained as to their stock or how to deal with the public. Items are usually fresh andenjoyable.