Dunkin' - Queens
Dunkin'
Description
**Restaurant Review: A Mixed Bag of Experiences**
While the restaurant boasts a delightful brunch menu featuring fantastic hot chocolate and special donuts at reasonable prices, service quality remains a significant concern. Several patrons have reported unprofessional behavior from staff, including delays and even mockery of orders. One customer’s unfortunate experience involved a lengthy wait for a simple item and incidents of spilled drinks during busy hours. Despite these service hiccups, the establishment is lauded for its frozen coffee, drawing loyal visitors who appreciate the rewarding experience of using their mobile app for orders. Overall, there's potential here, but customer service needs urgent attention.
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Feedback
Whilst serving me, my server kept shouting at her colleagues and scooping flavours I didn't ask for. I had to repeat what I wanted several times. Next time? Forget it.
Slow pace of service. Needs a good clean. Ok but Not great. Food: 1 Service: 1 Atmosphere: 1 Price per person: $1–10
They make really good HOT macchiatos. And I love the ice cream addition to the restaurant. I wish all Dunkin had Baskin Robbins. The service is also very good. Food: 4 Service: 5 Atmosphere: 5
The service was fast, and the woman working gave us extra munchkins! Very kind, will return! Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 4
Menu PDF
FAQ
More information
QR-Code for the menu
