Reviews

Overall Total Score
3.3 out of 5
Good | 12492 reviews

What Maureen Sweeney likes about Mcdonald's:
The girl working the second window may 1st at 8:40pm was amazing! They were short staffed and only had certain items. She made sure everyone knew and if someone accidentally asked for something they didn’t have she was genuinely patient and reminded them. Honestly I would normally pull away from that location if they said they didn’t have stuff due to past experiences but how she handled the situation made me stay. S... View all feedback. What 1Brandon N (4 1 year ago on Google doesn't like about Mcdonald's:
Worst experience still at any McDonald's location. Check to make sure everything is in your bag before you pull off. Just make the food right the first time and you wouldn't have so many issues. Work smarter not harder and at least try to have some respect when you mess up an order. It's not like we made our own food so why get an attitude with a customer when your employees are at fault. Then they cant even count. O... View all feedback.

Reviews from various websites

Google
3.0 ★ from 1654 reviews
Erica
20.12.2023 - 17:32

Just left here on a busy Friday night. The employees here are always so friendly! Food: 5 Service: 5 Atmosphere: 5

Maureen
20.12.2023 - 17:32

We had to wait 10 minutes just to get a cheeseburger - the service was painfully slow. The prices are affordable, between $1 to $10 per person. The food was ave...

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Mansurxon
20.12.2023 - 17:32

Service: Delivery Meal type: Brunch Price per person: $1–10

Eric
20.12.2023 - 17:32

It was normal. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cheeseburger

Scriptures
20.12.2023 - 17:32

This McDonald's location is absolutely terrible. It's 6:30am and I have been waiting in the drive-thru since 6:05am with no one bothering to take my order. I am...

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The McDonald's on Penn Ave in Wilkinsburg presents a mixed bag of experiences. While some patrons endure long drive-thru waits, rudeness, and persistent shortages of menu items like frappés and milkshakes, others praise the polite staff and excellent customer service. One employee stood out for her professionalism during a challenging shift, defusing frustrations and ensuring guests were informed about unavailable items. However, frequent complaints about cleanliness and operational inefficiencies highlight the need for improved management and staffing. Overall, the location struggles to maintain consistency, making it a risky choice for prospective diners.

Top-rated
1.4 ★ from 10 reviews
1Brandon
18.11.2023 - 21:12

Worst experience still at any McDonald's location. Check to make sure everything is in your bag before you pull off. Just make the food right the first time and...

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1Jason
18.11.2023 - 21:12

Bad experience. I ordered for my whole family and I got most of what I wanted but not everything. My son got a Mcdouble with Mac sauce, lettuce and tomato added...

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1F
18.11.2023 - 21:12

Something's not right with the night crew here. I ordered online and received 2/10 items in my order. My friend decided to pick their order up because of that a...

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1Alexis
18.11.2023 - 21:12

If I could rate lower I’d give them zero stars. This McDonald’s always has an between the ice cream machine and the frappe one there’s seems to always be an iss...

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2Zeeppo
18.11.2023 - 21:12

The dining room was closed and the line at the window was really long. I ordered the sandwiches and fries. They got two of the sandwiches wrong. There was no ea...

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Int Restaurants
3.5 ★ from 4248 reviews
Maureen
01.08.2023 - 09:18

The girl working the second window may 1st at 8:40pm was amazing! They were short staffed and only had certain items. She made sure everyone knew and if someone...

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Carla
01.08.2023 - 09:18

McDonald's on Penn Ave in Wilkinsburg has polite employees. I have never been disrespected by anyone at this location. Nice greeting thank you or your welcome w...

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Debi
01.08.2023 - 09:18

I work here. And I love everybody there

Facebook
2.3 ★ from 30 reviews
Foursquare
2.4 ★ from 43 reviews
Tripadvisor
2.5 ★ from 3 reviews
Yelp
1.4 ★ from 29 reviews
Doordash
3.5 ★ from 3400 reviews
Restaurantguru
2.9 ★ from 1598 reviews

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