Reviews
What Janelle N doesn't like about Samurai Sam's Teriyaki Grill:
Super bummed... I really enjoy the food here but right as I pulled up and could see into the storefront and there's an employee behind the counter behind the door with the red flags and he's putting food into his mouth with his bare hands. Seeing a food handler eating behind the counter was a huge appetite killer. Then as I continued to watch he proceeded to take food orders and then also prepare meals without gloves... View all feedback. What Carson Gaer likes about Samurai Sam's Teriyaki Grill:
I got one of the best pieces of salmon i’ve ever eating with noodles and sauce to match, the tenderness of the salmon and power of the flavors all blended in my mouth and their sauce was beautiful, i love the salmon yakisoba and the fact that it was ready within less than 3 minutes in incredible. View all feedback.
Reviews from various websites
Food is always tasty. The staff is very accommodating as well.Food: 5/5
Always fast and 9 out of 10x the chicken and beef is fresh and cooked appropriatelyFood: 5/5
Customer service absolutely the WORST! They deserve no stars! I've always enjoyed the food. I was craving a steak teriyaki bowl so I bought a large meal. My dau...
read moreGood food, and the staff is very friendly and kind.
Grabbed lunch to go. Was good, somewhat quick and I will come back
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read moreDespite a mix of positive and negative reviews, it seems like Samurai Sam's has had some ups and downs lately. While some customers praised the friendly and efficient service and the delicious salmon dishes, others raised concerns about poor customer service, cleanliness issues in the bathrooms, and food quality - from bland teriyaki bowls to undercooked edamame and hard, stale egg rolls. It appears that consistency is an issue at this restaurant, with some locations excelling in food presentation and service, while others fall short. Customers have expressed disappointment over experiencing a decline in the quality of the food and overall experience compared to previous visits.
Food was great staff was to only took a star off cuz bathroom was disgusting there was a visibal layer of black dirt on walls and it smelled bad and there was n...
read moreThis place is awesome. I have been coming to this one for over 10 years. Never disappointed. Fresh food and awesome service. Highly recommended to come here!
Love this location! The food is always fresh and hot, comes out quickly, and staff is friendly! Great healthy spot.
Ordered a large white meat teriyaki bowl and basically got a giant bowl of rice. Could count on one hand how many pieces of veggies were in the bowl. Chicken wa...
read moreThis spot rocks! Always have a smile on their faces and fresh food ready to serve up! They make it a pleasant experience and always know our names and provide q...
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read morePretty good for a quick, [relatively] healthy mealI had the teriyaki bowl with white chicken and brown rice, with extra veggies on the side.
The food always tastes goodAnd more than anything, they always serve it super fast! It is probably faster than McDonald or Burger King.
I ordered a teriyaki bowl, to go20 minutes later, I was still waiting.
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