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Contribute Feedback What Elisha Cummings likes about Crumbl Cookies:
I made a mistake with my delivery address for a surprise birthday gift for a friend and I called the store and were able to get a new package delivered ASAP. INCREDIBLE customer service on top of delicious cookies makes me a customer for life! View all feedback.
What Lilly Georgi doesn't like about Crumbl Cookies:
I really enjoyed the cookies at this restaurant, but I was turned off by the unprofessional behavior of a young lady who loudly complained about a large order not leaving a tip of at least 5%. It made me uncomfortable as a customer. Despite this, I still left a 15% tip for my cookies. I hope they appreciated it, even though I felt they may have been unhappy with it. View all feedback.
I am extremely disappointed in the service I received from this location. I placed a large order more than 24 hours in advance and got a call less than 24 hours in advance that my order would not be fulfilled because it wasn't an important order and it wasn't high enough priced for them to fulfil. Still waiting on a call back from owner and haven't heard anything. Said I would get a refund and haven't been refunded either.
Great soft and gooey inside cookies honestly the best and really sweet if u have a sweet tooth
Wow, first time having their cookies yesterday and I am obsessed. Dont love how many calories are in each cookie, but that’s not gonna be stopping me.
First time I got the smaller cookies 3 for 10 one was no bigger than a quarter really!!!! The other one was the size of a lime and the other was good size won’t make that mistake again and not sure if I’ll be returning anytime soon shame on you guys!
Severely underbaked pumpkin loaf underbaked berries and cream with no berries, just a tiny squirt of sauce. These are too pricey for this kind of crap. I’m disputing the charge because DoorDash didn’t give me a full refund. This isn’t the first time quality has been off from this location. All the cookies were different sizes, some disproportionately large. The s’mores cookie was two layers, like they didn’t completely put them together like they were supposed to.
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