Reviews

Overall Total Score
3.9 out of 5
Very good | 1751 reviews

What Aristița Groza likes about Costa Coffee:
Honestly this Costa has the friendliest staff! Always a pleasure to visit this shop, great location by the train station, easy access to buses and within walking distance to the town. I usually order ahead via the app and the drinks and food are always ready at the collection point made exactly as requested. There is such a friendly and happy atmosphere in here created by the staff and their interactions with custome... View all feedback. What Travel38758431128 doesn't like about Costa Coffee:
allergic reaction!!! i ordered a bacon bap! sausage came, wrongly i didn’t check my order! i instantly had an allergic reaction! and am currently at north devon district hospital! i called the shop and explained and the girl put the phone down on me after talking to me extremely rude. i’m shocked!! i also tried contacting costa every other way! conveniently they have know head office phone number in use!. know other... View all feedback.

Reviews from various websites

Tripadvisor
3.4 ★ from 36 reviews
Travel38758431128
11.11.2023 - 07:26

Allergic reaction!!! i ordered a bacon bap! sausage came, wrongly i didn’t check my order! i instantly had an allergic reaction! and am currently at north devon...

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dkA2765QO
11.11.2023 - 07:26

The tap hasn’t been working in the disable toilet for about three weeks. I have reported it to Costa but they’ve done nothing about it. Also I ordered a latte a...

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paulrK8907FS
11.11.2023 - 07:26

I received my desired meal and the staff was friendly. The restaurant was cozy and clean, and it was conveniently located near the train station.

830anitat
11.11.2023 - 07:26

Today I visited a restaurant where I ordered a ham and cheese toastie with hot chocolate for my daughter, and I had a goat's cheese toastie and a cappuccino. Th...

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Lisandropiqwe
11.11.2023 - 07:26

While passing through, I decided to stop in and was greeted with an amazing welcome! I highly recommend this place as they took great care of me.

Costa in Barnstaple garners mixed reviews, oscillating between praise for its friendly staff and complaints about poor service. Patrons enjoy a spacious, air-conditioned environment with free parking and quick service when orders are placed via the app. However, there are troubling reports of overlooked orders, unsanitary conditions, and rude staff interactions, notably during closing hours. Some customers have even experienced allergic reactions due to incorrect orders, highlighting severe concerns about safety and customer care. While it remains a popular choice for its offerings, significant improvements in service quality and cleanliness are essential for a consistently positive dining experience.

Menu
5.0 ★ from 7 reviews
Arthur
22.12.2022 - 21:41

Never miss out, outstanding service the best coffee ever

Steve
22.12.2022 - 21:41

That's my local costa, I'm going there all the time. the drink palette is very large, they offer milk alternatives for people who cannot drink cow milk, or peop...

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Isaac
22.12.2022 - 21:41

Service was exceptional. ordering was received with exactly what we demanded within about 1 minute. impressed to get an extra hot latte, exactly what we asked....

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Aiden
22.12.2022 - 21:41

Brilliant customer service, friendly and efficient staff, although there was a long wait. they are very good and my drink was delicious!

Aiden
22.12.2022 - 21:41

Good coffee shop. Possible to park here and is particularly good for meeting friends without going into town. Coffee is good too.

Facebook
4.8 ★ from 1 reviews
Foursquare
3.1 ★ from 2 reviews
Google
4.3 ★ from 536 reviews
Restaurantguru
4.1 ★ from 562 reviews
Gastroranking-uk
3.5 ★ from 31 reviews
Int Restaurants
4.4 ★ from 531 reviews
Heyrestaurants
2.4 ★ from 45 reviews

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