Panda Express - Normal

It can be challenging to navigate restaurants and place orders when you have hearing difficulties. However, the staff at this particular location made the exper... read more It can be challenging to navigate restaurants and place orders when you have hearing difficulties. However, the staff at this particular location made the experience so much easier for me by taking the time to communicate with my fiancé and interpret for me. In my experience, many restaurants don't invest the time to engage with me directly and often rely on whoever I'm with—or even a complete stranger nearby—to assist. This specific Panda location stood out for its excellent service, and I truly appreciated being treated just like any other customer.

The chicken and shrimp were delicious, but the fried rice and noodles did not meet the expected quality. read more The chicken and shrimp were delicious, but the fried rice and noodles did not meet the expected quality.

It can be challenging to communicate and order food in noisy restaurants, but the staff here made it effortless by taking the time to understand my needs. Unlik... read more It can be challenging to communicate and order food in noisy restaurants, but the staff here made it effortless by taking the time to understand my needs. Unlike other places where they might just show the menu or rely on someone I'm with to communicate, the staff at this Panda Express was exceptional in ensuring I was treated like any other customer. I truly appreciated their patience and attention to making my dining experience comfortable.

My daughter and I ordered the orange chicken, a two-piece and a three-piece plate. Overall, we enjoyed the good taste and the pleasant atmosphere. read more My daughter and I ordered the orange chicken, a two-piece and a three-piece plate. Overall, we enjoyed the good taste and the pleasant atmosphere.

I ordered through the app and had to wait 40 minutes past the expected time to receive my food. Additionally, they forgot one of my dishes. I had to call twice... read more I ordered through the app and had to wait 40 minutes past the expected time to receive my food. Additionally, they forgot one of my dishes. I had to call twice before they answered and returned the missing food. Unfortunately, long delays in receiving the food seem to happen every time. The food was good, but the wait was not worth it.