Panera Bread - Normal

Sandwiches, Salad, Soup
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Panera Bread

Panera Bread
3.5 / 5 (2336 reviews)

Description

The reviews for this restaurant paint a mixed picture, with some customers expressing dissatisfaction with the management and long wait times, while others praise the quality of the food and service. Complaints include rude management, long wait times, high prices, and a chaotic atmosphere. However, positive reviews mention delicious food, friendly staff, and quick service. Overall, it seems that the experience at this restaurant can vary depending on factors such as time of day, location, and individual staff members.

Last update: 17.01.2026 from: Deondre

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★ 3.5 / 5 from 2336 reviews
kub-deondre
15.06.2023

Had a breakfast sandwich and I've never had breakfast in Panera. It was made fresh and it was really delicious. I also had a blueberry muffin and that was also fresh and delicious. It was warm and so soft. My wife had a sandwich like mine, minus the sausage. She had a bagel instead of a muffin. All in all delicious food. Something had to wait, but it was fresh and well done.

monroe30
15.06.2023

Good food, as always! Even more expensive than I remember. Only real negatives were 1) that on the order kiosk, it said that the soda was sold out, and would not let you choose it, although the soda machine had only one of the flavors from the service. 2) the floor around the beverage area was really sticky, but looked dry, so it wasn't a last thing.

dpfannerstill
15.06.2023

Calm ran- my pickup order has been missed and management was super nice, helpful and prompt when correcting the problem. Staff and customers see happy, so beautiful work! I have some brownies for my waiting, so I don't mind!

brown-casandra
15.06.2023

Long wait in the drive thru. When I finally got into the window and gave the cashier my gift card, she swore it 2 or 3 times and tried to tell me it didn't work. We went a minute before I asked a manager. The manager came trying and then very apologetic explained that I had to call customer service. The sandwich Chai Tee Latte was very good, although they were made of whole milk.

lgrimes-1
28.12.2022

My rating was earlier higher. because of their lack of sufficient labour force, it takes a lot of time to obtain food. I waited for 20 minutes in the drive through the line. that seems to wait more the normal time. it will be frustrating if they are somewhere else. the actors are in the kind.

FAQ

There is a TV / screen on-site where sports are broadcast.

The place also takes credit cards from the common providers for payment.

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