Romans - Munich

Unfortunately unfriendly reception (maybe because of our dog? we were placed on a table in a beside rough without guests. only after 10 minutes someone came and... read more Unfortunately unfriendly reception (maybe because of our dog? we were placed on a table in a beside rough without guests. only after 10 minutes someone came and has kept us a qr code for the menu under the nase without asking if we already wish to drink. shortly afterwards the first guests (group with approx. 6 people placed right next to our table. it became extremely tight and loud. then we went back.

Very good service, as well good food and guys visited a beautiful evening in the romans read more Very good service, as well good food and guys visited a beautiful evening in the romans

There is unfortunately no memory card anymore everything runs over the handy. very annoying and impersonal. you're just scrolling. a menu would just be better read more There is unfortunately no memory card anymore everything runs over the handy. very annoying and impersonal. you're just scrolling. a menu would just be better

We have been regular guests for many years and have always been satisfied. New Year's Eve was a different story. We made a reservation six weeks in advance and... read more We have been regular guests for many years and have always been satisfied. New Year's Eve was a different story. We made a reservation six weeks in advance and later added two more guests by phone. The greeting was hectic but friendly. We were seated in the wine cellar, which was comfortably furnished but very cold. After a long wait, we asked for a warmer table. We were taken to the adjoining room, which was hardly any warmer. After about 25 minutes, we were allowed to order drinks, which arrived 16 minutes later. When we wanted to order food, we were informed that we had to order a set menu. This hadn't been mentioned during either our first or second contact regarding the reservation. We had two children with us, one of whom is vegetarian, but the set menu, at well over €100 per person, didn't allow us to cater for their dietary needs. No alternatives were offered. We were very disappointed and paid for our drinks, which were collected rather rudely. Thank you for the lovely evening after six weeks of anticipation! We fully understand that only set menus are offered on such evenings. But the guest must be informed of this beforehand and not left in a cold basement like that. Especially not in this price range!

The service was very unfriendly; waiter Filippo was the worst! read more The service was very unfriendly; waiter Filippo was the worst!