Reviews

Overall Total Score
4.5 out of 5
Outstanding | 685 reviews

What User likes about Fochabers Ice Cream Parlour:
Staff were friendly and welcoming from the moment we walked in the door and while serving. Hot waffles and ice cream were amazing! Both loved our visit and will tell more people to come here. Thank you so much! View all feedback. What fwfraser doesn't like about Fochabers Ice Cream Parlour:
I would rate the ice cream as just okay. It was difficult to tell because the scoops were so small. I asked the staff if there was an extra charge to sit inside since there was no one there, but I am still waiting for an answer. I probably would not go back. View all feedback.

Reviews from various websites

Tripadvisor
4.4 ★ from 222 reviews
Iain
29.11.2023 - 01:20

Very cagey staff asked 4 times if my five year old could use the toilet and two members of staff completely ignored me and looked at my as if I had horns !!! As...

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Colin
29.11.2023 - 01:20

I tried a dish with one scoop of delicious vanilla and one scoop of honeycomb ice cream at the restaurant. It was creamy, flavorful, and just the right amount o...

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louiseh391
29.11.2023 - 01:20

I visited this shop late in the afternoon and it is unlikely that I will return. I had gone out to buy a few things for dinner and was lured in by the hot weath...

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MikeB0102
29.11.2023 - 01:20

Far too expensive for tiny scoop of ice cream which wasn’t anything special. Wouldnt recommend stopping here. They need to review pricing and portion size!

fwfraser
29.11.2023 - 01:20

I would rate the ice cream as just okay. It was difficult to tell because the scoops were so small. I asked the staff if there was an extra charge to sit inside...

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The local ice cream shop has garnered a range of customer experiences that evoke both delight and disappointment. While many praise the diverse and award-winning flavors, including a standout chocolate sorbet and creamy vanilla-honeycomb blend, issues with customer service persist. Some patrons express frustration over small scoops and an unusual policy regarding seating, particularly for families with children. Notably, the absence of restroom facilities has drawn criticism, leaving guests puzzled and uncomfortable. Despite the delicious offerings, visitors are left questioning the shop's commitment to customer care, making future visits uncertain for many.

Menu
5.0 ★ from 5 reviews

Staff were friendly and welcoming from the moment we walked in the door and while serving. Hot waffles and ice cream were amazing! Both loved our visit and will...

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Was never disappointed. eis is always wonderful, with cake etc. sheila and her pinkies are a great team. always welcome.

Jane
28.03.2022 - 23:25

Some of the best ice creams I've ever had! cannot recommend very enough!

Max
28.03.2022 - 23:25

The best scissors in scotland!

Matilda
28.03.2022 - 23:25

Beautiful selection of milk-free hose

Gastroranking-uk
4.5 ★ from 209 reviews

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