Loop - Melbourne
Loop
Description
Loop Roof is a chic rooftop cocktail bar and kitchen offering award-winning garden spaces and breathtaking city views. Reservations are required, with a maximum of 20 guests allowed per two-hour session to adhere to COVID-19 regulations.
Menu with prices
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Reservation request for Loop
Feedback
The response to Laura’s review below is incredibly misleading and frankly insulting. At no point did staff communicate any of these so-called “guest complaints” to us on the night. Instead, we were spoken to rudely and treated with suspicion from the moment we arrived—despite simply having a normal conversation at the bar. The comments about bathroom use are also a stretch—it’s absurd to imply wrongdoing just because multiple people used the same cubicle, especially when no actual misconduct occurred. While in the bathroom with one other person, a staff member entered and said, “I was listening to your whole conversation.” This was an unacceptable invasion of privacy and completely unprofessional, especially given that we were not causing any disruption and there were still two cubicles that were free. Rather than addressing the fact that your staff were aggressive and disrespectful, you’ve chosen to twist the story to make yourselves look like the victims. That’s unprofessional and cowardly. If this is how you handle honest feedback, it says everything people need to know about your venue.
We are celiac and it was hard to find gluten free food, we loved Loop Roof's gluten free calamari, cauliflower, corn, etc. It was all cooked to perfection! People who work there are amazing and the view to the night light of Melbourne unforgetable. Highly recommend this place. Food: 5 Service: 5 Atmosphere: 5
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