Burger King - Malone
Burger King
Description
At this restaurant, experiences seem to vary drastically. While some patrons rave about the food, especially the Whopper and its sides, others express disappointment with poorly presented breakfast items and inconsistent service. The atmosphere garners mixed reviews, often described as hectic and unorganized. Although takeout is popular, issues like broken equipment and odd service hours detract from the overall experience. Prices are generally affordable, ranging from $1 to $20 per person. Despite some positive notes on food quality and occasionally prompt service, many feel the need for improvements to ensure a consistently enjoyable visit.
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Feedback
Check out the photos. A customer had an issue and expressed her frustration on social media, and the manager, Pamela Henault, replied. All I can say is "wow." I won't be dining here as long as she's on staff.
Saw a bunch of social media Back-and-forth about a girl having a bad experience and the way she was treated. VERY disgusted with the way an employee and manager were commenting back to her and the language being used…definitely a bad look for people who are representing your company…
I've visited Burger King in nearly every place I've lived, and the one in Malone stands out with its modern design. The walls provide a sense of privacy, and the layout features both complex and simple designs that work well together. I often stop by here on my walk back from Walmart to check my messages and connect to their WiFi. My Nintendo Switch connects easily, and the connection is quick and reliable. I've never encountered a dirty dining area, and they always seem to have plenty of soda available. The bathrooms are free and open to the public, with no customer codes required, which is a nice touch. Additionally, the location is convenient on Main Street, though you do have to drive up a steep hill at a stoplight to get there. As for kid-friendliness, it's a fast-food restaurant, but it doesn't have a play area. In terms of wheelchair accessibility, there are no stairs, and the doors open easily.
I tried the promotion where you buy two Whoppers and get a belly button piercing. The piercing was decent, but the burgers had some hair on them. Thank you!
Basing this off two experiences. The first, I ordered inside and my order was made and sent out through the drive thru to someone who very obviously got the wrong order. That meant I had to wait even longer for mine, which was unfortunate because it was for my injured father I wouldn't have cared as much if it were for me. The second, I ordered online for pickup at the drive thru it wasn't ready when we arrived (and we gave ourselves a bit of a delay), but somehow it was still cold?? I ordered the impossible burger and it felt like it had been grilled a few too many times. I know I shouldn't expect much from a veggie burger at certain places, but if you have it on the menu, at least try to do it well? Anyway, everyone else was happy with their meals, so there's that.
FAQ
More information
QR-Code for the menu

