Dunkin' - Malone

Just save yourself and go somewhere else. The staff is extremely rude. I have a dairy allergy, they made my order wrong and when told about my allergy my drink... read more Just save yourself and go somewhere else. The staff is extremely rude. I have a dairy allergy, they made my order wrong and when told about my allergy my drink was snatched out of my hand. She dumped my cup out and went to remake coffee. I explained it is an allergy and I need a new cup and got rotten service. My coffee also sucked so bad I couldn’t even drink if after all that trouble. Don’t work in food service if you can’t accommodate and be polite to customers.

Kaitlynn is my favorite barista! Not only does she get my order perfect every time, but she also does it with a smile and a great conversation. I really love th... read more Kaitlynn is my favorite barista! Not only does she get my order perfect every time, but she also does it with a smile and a great conversation. I really love this location and will definitely be coming back.

This Dunkin' location is, in my opinion, better than the one uptown. The staff is excellent, and the drinks consistently taste better here than at the other loc... read more This Dunkin' location is, in my opinion, better than the one uptown. The staff is excellent, and the drinks consistently taste better here than at the other location—I'm not sure why, but they just do. It's also connected to a Mountain Mart, so you can grab some snacks and gas while you're there. The only downside is that it doesn’t have a drive-thru. This is a bit inconvenient, especially for single parents who will likely have to go to the uptown location instead. However, if this place had a drive-thru, it would definitely be the best Dunkin' in town. As for parking, there are only about three designated spots. Luckily, it’s located on a side street, so you can park along the side of the road, and people tend to find spots near the pumps as well.

The only place for coffee ? read more The only place for coffee ?

It feels like the blind leading the blind with the management here. They're just as ineffective as the team in Champlain. No one seems to know what they're doin... read more It feels like the blind leading the blind with the management here. They're just as ineffective as the team in Champlain. No one seems to know what they're doing, and they can never get anything right. I watched three people leave while I waited 20 minutes for a single coffee. That level of incompetence is truly remarkable.