Donovan's Steak Ale - Malone

I visited Donovans today for my birthday dinner and ordered the 16 oz prime rib while my wife opted for the flat iron steak. We also shared the crab cakes as an appetizer, but unfortunately, they were disappointing—lacking texture and quite unappetizing. When our steaks arrived, I found that my prime rib had no seasoning and was devoid of a proper sear. My wife’s flat iron steak, which was ordered medium-well, was also poorly cooked and completely overdone. Our server appeared to be the only one on duty and was clearly overwhelmed, running around trying to manage everything. I certainly won’t be coming back to this restaurant. To the management, it’s crucial to ensure that your staff isn’t stretched too thin—if you’re that busy, it’s important to step in and assist them.

I had a wonderful meal here to celebrate my grandfather's 93rd birthday! It truly ranks among the best meals I've had in a long time. We traveled from Arizona to see family, bringing our one-year-old with us, and the time change posed a challenge for her. She was a bit restless, and I had to take her outside to let off some steam a couple of times. Our waitress was incredibly attentive; she made sure to take our orders first and even brought our food out early so we could keep our little one occupied while we enjoyed our meal. Such thoughtful service is rare, especially in a big city! If we lived in the area, it would be hard to resist coming here every day because the food was THAT good!

Our local friends selected Donovan's for our special evening in Malone, and it was absolutely fantastic! We had a wonderful experience enjoying our appetizers and entrees in the dining room, and we wrapped up the night with a nightcap at the bar, thanks to Heather, the bartender. It was an excellent time altogether. Highly recommended! Service: Dine-in Meal type: Dinner.

1 word... delicious Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Caesar Salad

It was our first time last night and everything was great. The staff was very accommodating the food was great and just a good atmosphere. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5