Reviews

Overall Total Score
1.9 out of 5
Below average | 197 reviews

What User likes about KFC:
I was pleasantly surprised considering the reviews and my experiences in other KFC's. This combination KFC/Taco Bell was a little slow on service at the counter, but the food was well cooked and we had nice big pieces of chicken. The one error they did make was giving us double the fries which was a bonus.This is the 2nd time we have been here and the first time reviewed, it was a pleasant experience and we even rece... View all feedback. What User doesn't like about KFC:
We picked up a bucket of chicken at the Kanata Ontario location. When we got home, we realized the chicken reeked of cigarettes. The smell was unmistakable. My wife returned the bucket and the assistant manager on duty agreed that the chicken smelled like cigarettes. He said he'd hold it aside so that the manager could smell it himself tomorrow. No apology, no offer of a refund, he just handed her a new bucket of chi... View all feedback.

Reviews from various websites

Menu
2.2 ★ from 16 reviews

Drive an kfc to lunch for me and some of my employees. I had a voucher for the 18 pieces of ice cream and xl pommes that saved me $8. I was in less and out.

The job was so slow. at 2 hours. The oil in which the chicken was cooked was burned! I still can't taste right away and had to try it out.

Taco bell is as tasty as there is no longer in ottawa? faster service, good fast food.

We picked up a bucket of chicken at the Kanata Ontario location. When we got home, we realized the chicken reeked of cigarettes. The smell was unmistakable. My...

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My husband usually picks up our meals there maybe once every 2 months, but I went in last night and let me tell you, NEVER AGAIN. It was just filthy. The same p...

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Despite mixed reviews, this local KFC has shown improvement. While some customers complained of slow service and uncleanliness, others found the staff to be friendly and the restaurant clean. The food quality has also seen positive changes, with larger, well-cooked chicken pieces being a highlight. An ongoing deal offers decent value, although some are disappointed with the absence of regular fries. Overall, this KFC seems to have listened to feedback and made noticeable improvements, making it a solid option for a fast-food fix in town.

Tripadvisor
1.5 ★ from 29 reviews

I ordered the BOGO Black Friday deal, after having two bad experiences at other KFCs in Ottawa over the past two years. I know, I know, I am a glutton for punis...

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Mark
20.07.2023 - 15:56

Went out of my way to ask for my fries and chicken well done. got home to see again half cooked fried half a large box half full and potatoes. chicken was warm...

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Bought a bucket full of wings, fries stale and chicken non existent. Will never go again. Service fast but probably a bit to fast. Waste of our time and money.

The order was so slow... took around 2 hours. The oil the chicken was cooked in was burnt! I still cant get taste out immediately spit it out and had to drink t...

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Bookend
20.07.2023 - 15:56

Admittedly have not had KFC in a long long time. A treat I crave every so often. I ordered via Uber eats and OMG vile vile food. To be fair it does seem that KF...

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Restaurantji
1.9 ★ from 140 reviews
Bruno
27.12.2023 - 23:41

Horrible...been standing waiting for my order for over 20 minutes...I am outnumbered by the Uber eats and skip dishes guys. Bad service, bad organization, staff...

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Madao
27.12.2023 - 23:41

Ordered 2 x 14 piece buckets off uber eats with the black friday bogo and uber's 40% off coupon. It was aight. Pieces were small small compared to what you get...

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Queenie
27.12.2023 - 23:41

DO NOT ORDER ANYTHING FROM THIS KFC UNLESS YOU WANT FOOD POISONING!Ordered KFC through ubereats and didn't realize the reviews of this place was so low. It was...

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neil
27.12.2023 - 23:41

I was shocked by the high cost of this restaurant. Firstly, I had to wait for the server to come out and take my order. I ordered a bucket of wings, but both wi...

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Arii
27.12.2023 - 23:41

I ordered the chicken box deal, which included 4 burgers and 4 fries, at the famous restaurant. I went through the drive-through and made my payment, but was th...

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Yelp
2.0 ★ from 12 reviews

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