Subway - Ithaca

I accidentally placed my order at this subway instead of the one in the mall, following a really unpleasant experience at the Ithaca Mall subway location. When I realized my mistake, I felt the need to apologize at this subway. The gentleman who helped me was incredibly kind and even expressed sympathy for what had happened. He went above and beyond by arranging for someone to deliver my order to me at the mall, as I didn’t have enough time during my lunch break to go pick it up. I really wish I had caught his name because I am truly grateful for his help!

The staff here works incredibly hard. My orders are always accurate, though the ladies can come across as a bit brusque. They don't intend to be rude; they just seem a bit stressed and in need of some extra help. However, if you approach them with politeness and patience, it's a lovely spot to enjoy a pretty decent sub.

The bread-friendly meat was good, but there wasn't enough cheese. The veggies were excellent and always fresh. The sauces were plentiful, offered a great variety, and all tasted fantastic. I just wish they would add more meat to any sandwich, whether it's ham, turkey, club, or steak.

Went for lunch, it was busy but the line kept moving. The staff was friendly, and the place was clean. Would have gotten 5 stars if they had roast beef.

Shelly is the best! Always on top of her game and makes the best wrap! Thank you Shelly!