Chipotle Mexican Grill - Ithaca

I really appreciate the vegan options and the ability to customize dishes, but the waiting times and service at the Ithaca location are quite frustrating. Be pr... read more I really appreciate the vegan options and the ability to customize dishes, but the waiting times and service at the Ithaca location are quite frustrating. Be prepared to wait over an hour without any updates on the status of mobile orders.

I really appreciate the vegan options and flexibility offered, but my experience at the Ithaca location was marred by long wait times and poor service. Be prepa... read more I really appreciate the vegan options and flexibility offered, but my experience at the Ithaca location was marred by long wait times and poor service. Be prepared for waits of over an hour without any updates on the status of your mobile order.

The burrito arrived cold and contained no meat, cheese, or salsa—just dry rice, beans, and guacamole. read more The burrito arrived cold and contained no meat, cheese, or salsa—just dry rice, beans, and guacamole.

This is by far the worst Chipotle location I've ever visited. I had to wait over an hour to get my food after placing an online order for pickup, and there were... read more This is by far the worst Chipotle location I've ever visited. I had to wait over an hour to get my food after placing an online order for pickup, and there were more than 15 other people waiting alongside me.

Bad service. No help and order online only read more Bad service. No help and order online only