Assaggio Bistro - Honolulu

Had dinner at the Ala Moana location with friends. I ordered the Shrimp Scampi and got an allergic reaction, (I an NOT allergic to seafood or shellfish. I was c... read more Had dinner at the Ala Moana location with friends. I ordered the Shrimp Scampi and got an allergic reaction, (I an NOT allergic to seafood or shellfish. I was covered with hives! Reported to the server and she asked, What do you want me to do? We told her to let the manager know, but the manager was busy. I left my friends to go home immediately and on the way out, I reported to the Host about having an allergic reaction and to call the manager. I was told the manager was busy in the kitchen. You 'd think that a customer having an allergic reaction would be important enough for the manager to come out! I rushed home, took two benadryls and called the manager. Of course the manager was still busy, but he did call me back and indicated that he is also the owner of the restaurant (Thomas Ky . The owner did not apologize and instead kept fighting with me that the shrimp was not bad because they peel it in the morning and at night. He even accused me taking the uneaten half with me. (I took the rest with me in case I wanted to get it tested. Think twice about going to this restaurant because if there 's something wrong with your meal, THE OWNER WON 'T CARE. He 'll fight you instead. There 'll be no apologies and no compensation. Customer service is lacking. There are other restaurants out there that care about their customers. Assagio 's at Ala Moana does not.

Ordered an Old Fashioned but got a bowl of pulverized fruit salad in a glass of ice. Ordered crab cakes, got a greasy mess of slightly underdone glop. Ordered a... read more Ordered an Old Fashioned but got a bowl of pulverized fruit salad in a glass of ice. Ordered crab cakes, got a greasy mess of slightly underdone glop. Ordered angel hair meat sauce, the sauce was watery and bland. I was surprised too at the service, the staff weren’t very welcoming. When I sat down the only thing the waitress asked is if I wanted anything other than water. Not a hello, not a welcome, no introduction, just “Do you want anything other than water?” What a shame for such a cute little restaurant in an upper scale neighborhood. 0/10 Meal type: Dinner Price per person: $50–100 Food: 1 Service: 1 Atmosphere: 1

Food: 5 Service: 4 Atmosphere: 4 Meal type: Dinner Price per person: $100+ Parking space: Somewhat difficult to find parking Parking options: Free of charge par... read more Food: 5 Service: 4 Atmosphere: 4 Meal type: Dinner Price per person: $100+ Parking space: Somewhat difficult to find parking Parking options: Free of charge parking lot

We had our Christmas dinner here in 2021, and everything was fantastic. The service, from the reservation process to our server, the waiting time, and the quali... read more We had our Christmas dinner here in 2021, and everything was fantastic. The service, from the reservation process to our server, the waiting time, and the quality of the food was all exceptional. The prices for the dishes were definitely worth it. We ordered the Sicilian chicken with potatoes and bell peppers, which my son absolutely loved. We also had the filet mignon and shrimp scampi with linguine, and it was delicious. The filet practically melted in my mouth, and the noodles and shrimp were cooked to perfection. We will definitely be returning to Assagio's Bistro!

My wife ordered calamari strips with vegetable pasta, and I opted for the sausage olio pasta. We also shared a green salad and tiramisu for dessert. We visited... read more My wife ordered calamari strips with vegetable pasta, and I opted for the sausage olio pasta. We also shared a green salad and tiramisu for dessert. We visited for lunch on a weekday, and the restaurant was quite empty. All of our dishes were absolutely delicious, and we really appreciated the complimentary bread and butter, served with olive oil and balsamic vinegar for dipping. If you're a fan of garlic, I highly recommend trying the crispy fried garlic as a side; it really elevates both the bread and pasta. Our waiter was friendly and attentive without being intrusive. Although some reviews mention that the prices are high, I’m not sure where those diners are going that offers better quality for less.