Assaggio Bistro - Honolulu

Very delicious plate. Had the Jumbo Shirmp and Scallops, small serving. Service was a bit slow but worth the wait. read more Very delicious plate. Had the Jumbo Shirmp and Scallops, small serving. Service was a bit slow but worth the wait.

Our family had a fantastic experience at the restaurant. The service was exceptional, and the food was always prepared to perfection and served piping hot. With... read more Our family had a fantastic experience at the restaurant. The service was exceptional, and the food was always prepared to perfection and served piping hot. With a group of six adults and three children, we were pleasantly surprised that all the dishes arrived simultaneously. They also seated us promptly. The restaurant was very clean and is an ideal choice for large parties.

Good food as always. A bit expensive when compared with other Italian restaurants. We both felt a little rushed, like the server was trying to just turn the tab... read more Good food as always. A bit expensive when compared with other Italian restaurants. We both felt a little rushed, like the server was trying to just turn the tables.

Had dinner at the Ala Moana location with friends. I ordered the Shrimp Scampi and got an allergic reaction, (I an NOT allergic to seafood or shellfish. I was c... read more Had dinner at the Ala Moana location with friends. I ordered the Shrimp Scampi and got an allergic reaction, (I an NOT allergic to seafood or shellfish. I was covered with hives! Reported to the server and she asked, What do you want me to do? We told her to let the manager know, but the manager was busy. I left my friends to go home immediately and on the way out, I reported to the Host about having an allergic reaction and to call the manager. I was told the manager was busy in the kitchen. You 'd think that a customer having an allergic reaction would be important enough for the manager to come out! I rushed home, took two benadryls and called the manager. Of course the manager was still busy, but he did call me back and indicated that he is also the owner of the restaurant (Thomas Ky . The owner did not apologize and instead kept fighting with me that the shrimp was not bad because they peel it in the morning and at night. He even accused me taking the uneaten half with me. (I took the rest with me in case I wanted to get it tested. Think twice about going to this restaurant because if there 's something wrong with your meal, THE OWNER WON 'T CARE. He 'll fight you instead. There 'll be no apologies and no compensation. Customer service is lacking. There are other restaurants out there that care about their customers. Assagio 's at Ala Moana does not.

Ordered an Old Fashioned but got a bowl of pulverized fruit salad in a glass of ice. Ordered crab cakes, got a greasy mess of slightly underdone glop. Ordered a... read more Ordered an Old Fashioned but got a bowl of pulverized fruit salad in a glass of ice. Ordered crab cakes, got a greasy mess of slightly underdone glop. Ordered angel hair meat sauce, the sauce was watery and bland. I was surprised too at the service, the staff weren’t very welcoming. When I sat down the only thing the waitress asked is if I wanted anything other than water. Not a hello, not a welcome, no introduction, just “Do you want anything other than water?” What a shame for such a cute little restaurant in an upper scale neighborhood. 0/10 Meal type: Dinner Price per person: $50–100 Food: 1 Service: 1 Atmosphere: 1