Reviews - Kfc

#5 - Fast Food - Hackney, American, Lunch

Reviews summary

Dining at this restaurant has proven to be a rollercoaster; patrons have reported a significant fluctuation in service quality. While some visits were marred by dismal customer service—such as incomplete meals and staff conflicts—others highlighted employees working diligently, showcasing commendable efforts amidst staffing shortages. Guests expressed frustration over inconsistencies in orders and service etiquette, particularly from the management. However, the food quality remains largely appreciated, making it a tough choice for potential customers seeking reliability. Ultimately, improvements in training and staffing are crucial for enhancing the overall dining experience at this establishment.

Overall Total Score
2.7 out of 5
Average | 4549 reviews

Was Anonym at Kfc a mag?

not a bad place is clean and I was very surprised by the polite and fast work of today’s employees, he was great, he took orders and gave them himself, but the only thing is that for a long time due to the inadequate number of workers, more staff must be used to have time to serve customers, but the muschina that has worked well today View all feedback.

What Lilstarz91 dislikes about Kfc:

I have been to better KFC locations. The food is okay, but the staff appears slow and disinterested. The woman who served us had a bad attitude and seemed unwilling to help. The tables and floors were dirty and in need of cleaning, but the staff were just standing behind the counter doing nothing. View all feedback.

Reviews from various users

Tripadvisor

Last update : 18.12.2023

1.4 ★ from 10 reviews
jackieht5590mw
18.12.2023

I ordered food from KFC in Stoke Newington and was shocked to receive old chicken that appeared to have been made the day before. The chips were burnt, the chicken burger was hard and stale. I was really looking forward to my meal after a long day at work, but it was a huge disappointment.

x6425vrjacks
18.12.2023

Disgusted with the terrible service given in this branch. Was FORCED to pay for large fries and drink as they didn’t have medium cup size or medium fries size. However when finally given order I was given medium drink size and medium fries size even though paid for large. Not happy with service given and will NEVER be going to this branch again.

516serdars
18.12.2023

I dont think masks for chin. Why staff doesnt wear mask properly? And why i see the ‘manager’ always having argument with customers or drivers and says them i dont serve to you go out!! Why? Disrespectfull manager...

juliefon
18.12.2023

Good service, long queue but fast. I had 4 children under 11 who were happy in the environment enjoyed the food. Cleaning of available tables could of been quicker.

444umits
18.12.2023

Never see a worst place like this absolutely rubbish customer service every time something happening in there first visit they forget my chips for family meal second time I ordered through just eat they forgot to put drink and side orders third and last visit was today I ordered family meal again they gave the chickens and the chips again was waited 5 mins and she says what you waiting for I said my sides and drink and when i came home I realised the coleslaw was like an ice cube they just put in straight from freezer I think never ever going there again customer service is so slow don't waste your money for worthless food.

Menu

Last update : 17.12.2022

4.0 ★ from 3 reviews

Not a bad place is clean and I was very surprised by the polite and fast work of today’s employees, he was great, he took orders and gave them himself, but the only thing is that for a long time due to the inadequate number of workers, more staff must be used to have time to serve customers, but the muschina that has worked well today

It was nice kfc is always 50 50, but it was really nice. I missed the command falsely a hot wing and they had no popcorn huh. the young one who was with us eats only that good, so I wouldn't have paid on the app.

Eating is a bit good, the delivery is messed up, but can easily be avoided by going to the kfc in person. overall a good experience.

Foursquare
3.0 ★ from 4 reviews
Google
3.1 ★ from 420 reviews
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3.0 ★ from 366 reviews
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