Bay's Fish Bat - Menu

My mum went into this shop just before her shift at 8pm. We had no change so used a £5 note. We got the food and left and went to the convenience shop opposite,... read more My mum went into this shop just before her shift at 8pm. We had no change so used a £5 note. We got the food and left and went to the convenience shop opposite, that’s when she noticed by using the change this fish shop gave us, that it wasn’t a real pound. My mums then returned back to the shop to tell them they’ve made a mistake and that she would like to change the pound. They made her wait for 20 minutes!!! For Them to check it on the cctv??? How does that make sense? How will that help ? They claimed they did not give it to her and that it wasn’t from this shop? THE ONLY CHANGE MY MUM HAD WAS THE CHANGE THEY GAVE HER!! Ridiculous customer service, made to feel soo low and liar!!!! It’s not even the money it’s the principle!! Instead of admitting their mistake and simply apologising then changing the coin they continued to deny it and be rude!!!!!!!!!! Disgusting!!! Made my mum late to work with all the stress she’s been through and the long hours she has put in being a nurse at a care home!!! ABSOLUTELY SICKENING!!!!

Quick, fresh and delicious. A generous portion delivered very quickly (and on Boxing Day) , thank you! read more Quick, fresh and delicious. A generous portion delivered very quickly (and on Boxing Day) , thank you!