Panda Express - Gresham

Really disappointed in our last visit to the point where we had to actually email the company. The portions were much smaller than normal, and they were serious... read more Really disappointed in our last visit to the point where we had to actually email the company. The portions were much smaller than normal, and they were seriously lacking in protein, for example the broccoli beef had literally 2 tiny scraps of beef, themushroom chicken as well there were only a couple pieces of chicken. They had also not labeled our order and it took about 15minutes to get it, even though it was ready the whole time and just sitting there. Then when I did get it, some other employeetried to take it back saying it didn't have my name on it, but by that point it did and it was definitely my order. It was justnot a great visit to panda. I'll go to the Sandy one from now on

Food is Ok. Cashier rolled his eyes when I asked for fortune cookie and chopsticks... Then the soda machine shot black chunks of who knows what into my drink. M... read more Food is Ok. Cashier rolled his eyes when I asked for fortune cookie and chopsticks... Then the soda machine shot black chunks of who knows what into my drink. Maybe charcoal??? A good location I would be hesitant to continue stoppping at

After dining at several restaurants, I've noticed that the main difference tends to be the service. It's hard to evaluate service when it seems like there are a... read more After dining at several restaurants, I've noticed that the main difference tends to be the service. It's hard to evaluate service when it seems like there are always different staff members on duty. Often, it's young employees who don't seem particularly invested in the experience—asking what you'd like, taking your money, and that's it. This isn't a complaint; it's simply the reality of our times. I miss the days when you were genuinely thanked for your business and invited to return.

I was really appalled by the poor attitudes of the staff at the counter during my visit last night. There was a long line of customers, and while three girls we... read more I was really appalled by the poor attitudes of the staff at the counter during my visit last night. There was a long line of customers, and while three girls were behind the counter, only one was actually taking orders. She clearly seemed stressed by the hostile work environment and the lack of assistance. At one point, another staff member came from the back and started quietly yelling at her about something, while yet another girl discarded the order of the one taking orders, presumably because it had been sitting there too long and she hadn’t taken her break yet. This behavior was extremely rude and unprofessional, especially in front of a line full of waiting customers. It was evident that the girl who was making orders couldn’t take her break due to the overwhelming number of people waiting, and she was the only one stepping up to do her job. You could see she was trying to hold back tears, but she nervously laughed it off and continued working. It was really disappointing to witness such behavior.

Despite being close to closing time, the staff was incredibly welcoming. They even prepared items that had sold out upon request. The restaurant was clean, and... read more Despite being close to closing time, the staff was incredibly welcoming. They even prepared items that had sold out upon request. The restaurant was clean, and while I was enjoying my Beyond Orange Chicken, the manager approached me and offered a completely fresh order, just because she wanted to ensure I had the best experience. She deserves a gold star for her outstanding service!