Mod Pizza - Gresham
Mod Pizza
Description
**Restaurant Review: MOD Pizza Gresham**
MOD Pizza Gresham offers a unique pizza experience with a variety of fresh toppings and a convenient build-your-own approach, similar to a fast-casual dining concept. Many patrons appreciate the quick service and quality food, including their standout crust and homemade desserts. However, issues have arisen with the restaurant's current policy of not accepting walk-in orders due to high volumes of online requests, frustrating customers seeking immediate service. While the food remains consistently excellent, there are occasional concerns about staff attentiveness and ingredient freshness. Overall, MOD Pizza is celebrated for its flavors, though service improvements are necessary.
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I visited today and had a very disappointing experience. One of the staff members, the one wearing glasses and a gray beanie, spoke to me in a loud and rude tone when I ordered a vegetable pizza and told me to wait. She was not polite and was not speaking clearly. When I asked for sauce on my pizza, she said they couldn’t add sauce in an unfriendly way. Her attitude and customer service were not good. I could have responded, but I was with my friend and didn’t want to create an uncomfortable situation. Because of this experience, I don’t think I will be coming back. I hope the management takes this seriously and improves their customer service. Food: 1
Oh wow! I have been looking for a pizza with a crust like this for ages. Fantastic crisp Chewy delightful.! Food: 5 Service: 5 Atmosphere: 5
Their black olives are brown and withering. Not at all fresh, but it is edible besides the olives. Dishes were half cleaned, there were spots of old food on dishes. Service was great.
This place was bomb! The pizza was so good! Self made dough in the oven! ???? Thank you so much! At the end we got some extra sause on top. Was amazing.
MOD Pizza Gresham You need to do better I believe, our family had been turned away at the door because they are not accepting walk in orders. I was like ??? What are you taking about? That?s crazy cakes, never seen this anywhere and anytime this isjust a fantastically bad business model if you ask me. The staff inside told us it?s because we can?t keep up with the onlineorders we currently have, so we can?t take walk in orders. Well I then looked around and did a quick head count, They are notunder staffed having 6 members working up front that I could see, one person working the oven and one boxer and four makingpizzas that seems pretty average for any location. I do understand on Friday nights it can be a little busy, but really thiswould have never been acceptable a very short time ago when MOD first opened for business. This would be the first time I haveever heard of this. I guess times are a changing and customer service being dead today with the kids they hire now a days andwith poor leadership in place, what else can one expect. So we left with no pizza from MOD, we went to around the corner toFlying Pie Pizzera, they had no problem with us walking in for orders. Flying Pie Pizzera has fantastic service and the pizzawas amazing.
