McDonald's - Gresham

#16 - Fast Food - Gresham, American, North American

McDonald's

★ 3.0 / 5 (4904 reviews)

**Dining Experience at a Local McDonald's: A Blend of Service Triumphs and Trials** This McDonald's location showcases a mix of commendable service alongside persistent issues. While some employees offer exceptional friendliness and consistently engage customers, others fall short in order accuracy and efficiency. Patrons frequently report incorrect orders, long wait times, and sometimes unsanitary conditions, such as finding hair in food items. Despite these setbacks, there are bright spots, like unique menu items that many cherish. Ultimately, while there are notable service successes here, it’s clear improvements in staff training and order management are necessary for a truly satisfactory dining experience.

Last update: 17.01.2026 from: George

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★ 3 / 5 from 4904 reviews

Was Fae M at McDonald's a mag?
I can't recall the names of the two young men who work the night shift (they're probably around 18), but they are, without a doubt, the best fast food employees I've ever met. They are genuinely wonderful individuals. Every time I visit, they are consistently friendly and always eager to chat. They engage with customers as if they've known them for years, which I really appreciate. Their smiles and laughter brighten... View all feedback.

What Gabriel Todd dislikes about McDonald's:
I was denied the food I had paid for online by a woman who was incredibly rude; I can’t believe she works there. I had already paid online and went to pick up my order, only to be disrespected. They still charged my card, though. McDonald's is nothing but a bunch of thieves. I want a refund. I never received my food, and they took my money. View all feedback.

Candle

23.04.2025

★ ★ ★ ★ ★

This is my neighborhood mcdonalds and unfortunately keep hiring people that aren't able to complete orders or make eye contact. After working at mcdonalds, with my experience, I have noticed your crew is consistently missing items, they don't give youreceipts you're owed, and the food items are not properly put together. If you're not willing to hire people with experiencethen train proper managers to oversee the store. My ex boss would be axing heads at this location for how bad things are ran.

Kym

23.04.2025

★ ★ ★ ★ ★

This is the WORST MCDONALDS EVER!!!!! My daughter and I ordered a hot fudge sundae plain hamburger with ketchup ONLY a Big Mac with extra pickles and a small fry? ok so they gave us a plain ice cream no hot fudge (really they wanted me to pay for the hotfudge) not my mistake, our hamburger was literally plain 0 ketchup, Big Mac had 1 pickle on it. Seriously we are payingcustomers and when we order something we expect it to be right if not make it right. I myself understand that mistakes happenbut don?t treat us as we are trying to steal products. How about you hire people who care and not just using your establishmentas a paycheck!!! I am only writing this because this is probably the 10th time they have messed our order up!

Crystal

07.04.2024

★ ★ ★ ★ ★

It's McDonald's. It's about what you would expect, nothing more, nothing less.

George

23.04.2025

★ ★ ★ ★ ★

I decided to try the new BLT Quarter Pounder at McDonald's, but when I got back to work and opened the box, it wasn’t what I ordered. The menu showed lettuce, other veggies, and a second patty, but instead, I received a plain Quarter Pounder. This is why I always tell people to check their order before leaving. The drive-through staff are messing customers around.

Brandon

23.04.2025

★ ★ ★ ★ ★

This McDonald's in Southeast Portland is by far the best. The staff here work hard and consistently deliver excellent service. Unlike the one on Stark, which falls short, this location on Powell stands out as one of the top in the area.

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