Burger King - Gresham

I usually drive to this location for the good service, even though the Burnside burger King is a bit closer.. But the last couple visits have me reconsidering B... read more I usually drive to this location for the good service, even though the Burnside burger King is a bit closer.. But the last couple visits have me reconsidering BK at all for future visits. I wanted to try the new crispy royal chicken bacon and swiss..I ordered the small combo for $9.99 and simply asked for no tomato. The sandwich they gave me had only chicken, lettuce and mayoon it. Mistakes happen, so I called about coming back through for the sandwich that i ordered. They were pleasant enough aboutreplacing my incorrect order, but when I got home and opened my the bag, it had tomato on it even though I specified twice. It's no big deal to pull a couple hunks of tomato off, but it's pretty disappointing that even driving back through for my fixed sandwich it was still a mistake. I wish the team was more focused and invested in providing quality and consistency.

The high school-aged staff is quite irresponsible and seems indifferent to the customers. They don't pay much attention to getting orders correct. I really feel... read more The high school-aged staff is quite irresponsible and seems indifferent to the customers. They don't pay much attention to getting orders correct. I really feel for the managers who have to manage this situation.

"My review is based on my experiences dining here from 1992 to 2008. I miss the aroma of the char-grilled burgers from my childhood, along with the milkshakes.... read more "My review is based on my experiences dining here from 1992 to 2008. I miss the aroma of the char-grilled burgers from my childhood, along with the milkshakes. The burgers always seemed fresher and larger than those at McDonald's, and the shakes and fries were creamier as well."

I visited Burger King at 6:30 pm and it wasn't busy at all. I ordered the 2 for $7 deal with a value onion ring and used a coupon for a cone or fries, specifyin... read more I visited Burger King at 6:30 pm and it wasn't busy at all. I ordered the 2 for $7 deal with a value onion ring and used a coupon for a cone or fries, specifying I'd like fries. When I got to the window, I also added a large Coke. They handed me a bag and closed the window as if my order was complete, but all I received were the burgers. I asked the same girl to come back and mentioned I didn't get my onion rings or fries. She acknowledged it and returned with a cone. I reminded her about the fries and onion rings, but when she brought them back, they were only half full. I didn't want to argue or wait any longer, so I left. On the way home, I realized I never received my $3 Coke either. I'm really disappointed. Come on, guys!

First of all, I want to apologize to the staff. I'm sorry we came in at 2:30 PM on Saturday, November 19th, 2022. My son just wanted some fries. We didn’t mean... read more First of all, I want to apologize to the staff. I'm sorry we came in at 2:30 PM on Saturday, November 19th, 2022. My son just wanted some fries. We didn’t mean to interrupt you while you were taking selfies and looking at your phones. I’m also sorry that when I ordered the meal and only received a burger, I questioned the price. I hope the eye-rolling didn’t hurt. Looking around at the three other people in the restaurant, I could tell it was a stressful time. I’m also sorry I asked for the cheese I paid for on my sandwich. I understand cheese can be expensive, but since I paid for it, I assumed I was entitled to it. One favor—when ordering fries, could you please serve more than half a portion? My medium fries box was over half empty. On the bright side, it was interesting to hear the gossip about other locations and how they’re doing.