Lost Pizza Co. Grenada
Lost Pizza Co. Grenada
Description
**Restaurant Review: Lost Pizza Co. - A Mixed Bag Experience**
At Lost Pizza Co., diners can expect a vibrant atmosphere and a unique take on pizza that garners both praise and frustration. While the food often arrives fresh and flavorful, with creations that delight adventurous palates, service inconsistencies cast a shadow. Many patrons report long waits for takeout orders and a lack of attentiveness from staff. Despite some orders being mishandled, leading to disappointing interactions, others appreciate the charm of the establishment and the quality of their meals. Overall, while the pizza and ambiance shine, improvements in customer service would enhance the dining experience significantly.
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I placed a call to order and arrived 20 minutes later. When I entered and paid, my order wasn’t ready. After another 20 minutes, the same person asked if I was ready to order. It turned out my pizza had been ready for 15 minutes, and they had simply forgotten about me.
I called in my order and was told it would be ready in 20 minutes, so I went in after that time to pick it up. After paying, I was informed my order wasn't quite ready yet, so I accepted it and sat down at a table near the counter, thinking they'd let me know when it was ready. Unfortunately, they sent a message to my phone saying it was ready, but I didn't have my phone with me. If I hadn't stepped outside to talk to someone and grab my phone, I would still be waiting. The message was sent at 4:28, and not a single employee asked me what I was waiting for. It felt like they completely forgot about me. After waiting an additional 15 minutes, I returned to the counter, where the same girl I had paid earlier looked at me and asked if I was picking up. They really need to be more attentive to customers who are waiting for their orders.
The service and food were outstanding. The chef made a tremendous effort to ensure that my husband and I were well taken care of!
My Teenagers absolutely loved this placeFrom the decor to the food
Really enjoyed this place it reminded me of a pizza place from home .Thank you
Menu
Spanish
Salads
These Types Of Dishes Are Being Served
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