Taco Bell - Grenada
Taco Bell
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I ordered five steak chalupas, but only one actually contained steak; the others were filled with ground beef. The meat wasn't drained properly, making everything quite messy. I probably won't be returning for a while. If I didn't live so far away, I would have taken them back.
It took 25 minutes to receive two burritos, despite there being only one other customer in the lobby and five cars in the drive-thru. With four employees on duty, the service was surprisingly slow. One staff member went from sweeping the floor directly to wrapping food. The general manager needs to take a hard look at the team and make some changes.
It’s really hard for me to rate a chain restaurant with 5 stars when it is only “standard”, expected food and customer quality. I am much quicker to rate less but this one meets my standard of quality for Taco Bell nothing extra about it.
I ordered a chicken enchilada burrito, but was told they were out of chicken. I then requested black beans, only to learn they were unavailable too. When I received my burrito, I discovered they had also run out of rice, sour cream, and cheese. The only filling in my burrito turned out to be refried beans. I went back to see if they had simply forgotten the other ingredients, but I was informed that they were out of almost everything until the delivery truck arrived on Friday.
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