Subway - Gardner

Sometimes you just crave a sandwich from a drive-thru, but I would not recommend doing that here. If you don't watch them closely while they make your sandwich,... read more Sometimes you just crave a sandwich from a drive-thru, but I would not recommend doing that here. If you don't watch them closely while they make your sandwich, they are likely to make a mistake. It's surprising, especially since it seemed like I was the only customer they had.

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I am a frequent customer at Subway and have been to this store four times. Unfortunately, on this visit, employee Michelle was exceptionally rude to me. This ma... read more I am a frequent customer at Subway and have been to this store four times. Unfortunately, on this visit, employee Michelle was exceptionally rude to me. This marks the second time she has been rude. I urge the manager to stop implementing policies that do not align with Subway's motto of "have it your way" and to provide proper training to their staff.

I used the Subway app for the first time and waited for a guest to finish before approaching the counter. The young lady asked if I had placed an order and I re... read more I used the Subway app for the first time and waited for a guest to finish before approaching the counter. The young lady asked if I had placed an order and I replied yes. She rudely directed me to go up to the front. The gentleman who eventually helped me was friendly. However, when I got home, I realized that my sandwich was missing tomatoes and the other sandwich, which was supposed to be toasted, was not.

Terrible service, stand there and wait in line while they fill order after order that comes in online-even orders that come in after you’ve gotten in line. Rude... read more Terrible service, stand there and wait in line while they fill order after order that comes in online-even orders that come in after you’ve gotten in line. Rude older lady barked at me while in the drive thru that “we’re too busy, you’ll have to come inside”, then when you go inside they just keep filling the online orders, they don’t even acknowledge you. I’m done with this place!