Reviews
What User doesn't like about Peet's Coffee:
I have been to lots of Peet?s location but this has to be by far the worse location in terms of customer service. The cashier that took my order was not pleasant I had to repeat myself 3-4 times and the order still was incorrect. The other baristas all had attitude when handing people their drinks. Tried to say thank you for the drink and the girl walked away from me. I feel like customer service training is really n... View all feedback. What User likes about Peet's Coffee:
The barista on the afternoon of Sunday, 5/23 made me the BEST oat milk hazelnut iced latte and was also very kind in making sure the coffee was decaf. Good customer service all around. View all feedback.
Reviews from various websites
The baristas at this restaurant were friendly and enthusiastic. My friend and I were pleased with our drinks, which were made exactly as we requested (with less...
read moreI usually pay cash but it looks like they?ve gone cashless as of late. Luckily I am a fully functioning adult and have a credit card so it was no problem. I did...
read moreThis coffee spot is excellent, with very cozy seating. The friendly service up front and the super comfortable leather chairs in the dining room make for a grea...
read moreI recently placed a quick order at Peet's and was impressed by the high quality of their coffee. The staff, particularly Jason, was friendly and professional, p...
read moreThe barista on the afternoon of Sunday, 5/23 made me the BEST oat milk hazelnut iced latte and was also very kind in making sure the coffee was decaf. Good cust...
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read morePeet’s Coffee offers a diverse range of experiences, with its exceptional quality beverages and pastries often overshadowed by inconsistent customer service. While many patrons rave about their delicious drinks and pleasant atmosphere, some have encountered unfriendly and unhelpful staff. A highlight includes the cozy seating and thoughtful touches, like personalized messages on cups. Notably, recent cashless policies sparked mixed reactions. Overall, while the coffee remains a standout, improvements in customer service and consistency across locations could greatly enhance the experience for all visitors.