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Contribute Feedback What User likes about Peet's Coffee:
The barista on the afternoon of Sunday, 5/23 made me the BEST oat milk hazelnut iced latte and was also very kind in making sure the coffee was decaf. Good customer service all around. View all feedback.
What User doesn't like about Peet's Coffee:
I have been to lots of Peet?s location but this has to be by far the worse location in terms of customer service. The cashier that took my order was not pleasant I had to repeat myself 3-4 times and the order still was incorrect. The other baristas all had attitude when handing people their drinks. Tried to say thank you for the drink and the girl walked away from me. I feel like customer service training is really n... View all feedback.
The baristas at this restaurant were friendly and enthusiastic. My friend and I were pleased with our drinks, which were made exactly as we requested (with less sugar). I also appreciated the thoughtful surprise message at the bottom of my coffee cup. It was a fun and adorable touch that brightened my day. Thank you for going the extra mile!
I usually pay cash but it looks like they?ve gone cashless as of late. Luckily I am a fully functioning adult and have a credit card so it was no problem. I did watch a guy try to pay with cash, and he actually ended up getting his drink for free, so take advantage of that while you can I guess. The baristas are still accepting cash tips, so from the looks of it the decision must?ve been fully from corporate due to the pandemic. The drinks are still good but you?re looking for pretty latte art it won?t be the same as it was pre-pandemic
This coffee spot is excellent, with very cozy seating. The friendly service up front and the super comfortable leather chairs in the dining room make for a great experience.
I recently placed a quick order at Peet's and was impressed by the high quality of their coffee. The staff, particularly Jason, was friendly and professional, promptly taking care of my order and even offering a refund when a mistake was made. The seating area was also very comfortable.
The barista on the afternoon of Sunday, 5/23 made me the BEST oat milk hazelnut iced latte and was also very kind in making sure the coffee was decaf. Good customer service all around.