Rusty Taco - Eagan

I've been a regular customer of this store since it opened. After my experience today, I will never visit this restaurant again.Our last FIVE delivery orders (s... read more I've been a regular customer of this store since it opened. After my experience today, I will never visit this restaurant again.Our last FIVE delivery orders (submitted through the app) have ALL been wrong. They are either missing something, not prepared correctly, or the food is wrong. Today, the chips and queso for our 10 pack was AGAIN missed. Yet again, after having our order delivered, I had to drive to the store to pick up the rest of it, while our food gets cold. The bag of chips I got when I got to the store was pitiful. It wasn't even fully opened, the bag had a tear in it, and the top was mashed together and stapled. The store staff were abrasive and unwilling to help when I finally just asked for a refund of the entire order.We've spent $60 110 per week at Rusty as it's one of our favorite places to eat again, that is done.Hopefully this will save someone from having to go through the atrociously bad service that we've received. How disappointing that one of our favorite places to eat is no longer an establishment that cares about retaining their customers or delivering a quality product.Thanks for what used to be a great experience. A former regular

The tacos are $5-6 for some of the smallest tacos I’ve seen. The service was incredibly slow. The worst part though was when I got home and my “steak nachos” we... read more The tacos are $5-6 for some of the smallest tacos I’ve seen. The service was incredibly slow. The worst part though was when I got home and my “steak nachos” were chips with some shredded cheese. No steak. Nothing else on it. Just chips. Go somewhere else save your money.Food: 1/5

Never have I ever. 1pm on a Saturday we were told “we are not taking any orders right now because we have a large catering order.” I had to ask twice cause I di... read more Never have I ever. 1pm on a Saturday we were told “we are not taking any orders right now because we have a large catering order.” I had to ask twice cause I did not get it and he said that’s what his manager told him…so we had to leave. Looked really good but Saturday for lunch apparently was a bad time.Service: 1/5

I liked this place the very first time I went back in 2021, since then it has gone down hill for me. I still go every now and then to see if it all depends on w... read more I liked this place the very first time I went back in 2021, since then it has gone down hill for me. I still go every now and then to see if it all depends on who?s working and how they cook it. I went again today because my daughter wanted the chipswith queso (never go wrong with that) I ordered the fried shrimp taco and a water from fountain. The water tasted funny so Idumped it out and poured more in and it still was bad. I look at where the ice comes out and there is ?pink slime? inside wherethe ice comes out. They don?t clean the machine from the looks of it?at that point I just bought a coke in the bottle. For theprice of the taco, it could have been better, way too much coleslaw in my opinion but I just removed what I didn?t want.

We rented the taco truck for our party and it was perfect! The truck showed up at the time they said they would, they set up and got to work. They were polite a... read more We rented the taco truck for our party and it was perfect! The truck showed up at the time they said they would, they set up and got to work. They were polite and fun to work with. At the end of the party they packed up drove away and you didn?t evenknow they had been there. Definitely worth the money, the food was amazing as usual. My only advice is order extra Queso, it?sso good!