The Pytchley - Daventry

My husband found blue hand paper under his meat, he put it to the side of his plate, we complained, the waiter then put his finger on the plate and wiped the to... read more My husband found blue hand paper under his meat, he put it to the side of his plate, we complained, the waiter then put his finger on the plate and wiped the towel away. We could not believe what we saw ! They couldn't make a new meal as the chefs had left for the evening, the only option was to have a clean plate and have the meal deducted from the bill. I feel that the staff need more traning, the waiter was only a young chap and I really felt for him.

We’ve just been for a meal for my sister’s birthday. After having to ask for menus, 20 minutes later we were told our order didn’t go through and food we ordere... read more We’ve just been for a meal for my sister’s birthday. After having to ask for menus, 20 minutes later we were told our order didn’t go through and food we ordered was now unavailable. After an additional 40 minutes we were still sat hungry, at least 4 tables who came in after us had their food and finished. We had to call someone over to order more drinks which 15 minutes later didn’t arrive. By this time we were fed up so walked out with a hungry 1 year old and a very upset birthday girl! As we walked out the manager thanked us!! after watching us sat there for an hour! Poor management and customer service, we will not be returning.

We stayed overnight on our way from Scotland to Dover. West Haddon is near to the M1 but the village is quiet and the Hotel situated on the Main Street. The roo... read more We stayed overnight on our way from Scotland to Dover. West Haddon is near to the M1 but the village is quiet and the Hotel situated on the Main Street. The room was comfortable and the restaurant food was very good. Staff were all very friendly and efficient and breakfast was very nice.

What excellent value the Pytchley Inn is, good selection on menu, very 'eatable quality food ' served by courteous staff. The 'Small Plate ' idea is ideal. read more What excellent value the Pytchley Inn is, good selection on menu, very 'eatable quality food ' served by courteous staff. The 'Small Plate ' idea is ideal.

I don't normally write reviews but just wanted to give a shout out to The Pytchley. It was excellent from start to finish. I called up last minute yesterday to... read more I don't normally write reviews but just wanted to give a shout out to The Pytchley. It was excellent from start to finish. I called up last minute yesterday to see if they had a vacancy, I didn't have access to book online at that point, but was dealt with brilliantly by Natalie, who reassured me she would keep the room until I arrived, a couple of hours later. Arrived, was checked into room 23, again super efficiently by Natalie. Had a meal in the restaurant which was was lovely and service was great. I also noted that the staff were taking their time to train and walk through new members of the team with patience and care, whilst not diminishing the quality of the service in any way, great work. Breakfast super, and the overall experience, one I would recommend. I will certainly stay again when next visiting the office nearby. Well done all!!