Reviews

Overall Total Score
3.2 out of 5
Good | 104 reviews

What Alex Hernandez doesn't like about Caffè Nero:
Terrible customer service. I was there between 5-6pm today December 2nd 2023. There’s a guy working there with an attitude equivalent to his hairline, atrocious. He wears a mask and speaks very low and gives attitude when you ask him to repeat himself. He was very rude to my mother and messed up her order essentially leaving out the cake she ordered. He acknowledged the fact that he was being rude and tried to make u... View all feedback. What Slex likes about Caffè Nero:
One of my favorite caffe Nero locations in the city. It’s got two spacious seating areas and a surprising amount of outlets. There’s one bathroom in the cafe itself but also plenty within the shopping center. Really nice floor to ceiling windows and general ambiance. The food and coffee is just like any other Caffe Nero, so it’s good quality. My go to is the chai tea latte and a cookie butter croissant View all feedback.

Reviews from various websites

Restaurantji
3.2 ★ from 104 reviews
Slex
07.03.2024 - 21:02

One of my favorite caffe Nero locations in the city. It’s got two spacious seating areas and a surprising amount of outlets. There’s one bathroom in the cafe it...

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Alex
07.03.2024 - 21:02

Terrible customer service. I was there between 5-6pm today December 2nd 2023. There’s a guy working there with an attitude equivalent to his hairline, atrocious...

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Kathryn
07.03.2024 - 21:02

Mice... I was sitting at the Cafe Nero and a mouse literally crawled out of the plants a foot from me. I immediately left and will not be returning. Nice place,...

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Filipp
07.03.2024 - 21:02

Just dropped by Caffè Nero recently and I've got some thoughts to share. Overall, it was a pretty good experience, but there's a bit of room for improvement.Fir...

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Emily
07.03.2024 - 21:02

I went to Caffe Nero from the airport, as I didn't want to wait for three hours for my train at Back Bay Station. The lyft driver couldn't figure out where it w...

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