Subway - Cowichan Valley D

Staff are always friendly and are pretty consistent with orders.

Went and got my son a sandwhich, pop and 2 cookies and paid for them and the owner serving us forgot to put the cookies in the sandwhich bag. I watched her bag the cookies and they were sitting on the counter with my other food before it was bagged. The store was completely dead, we were the only ones in there. My kiddo was pretty upset when we got home to Duncan to eat and didn't see his cookies. I'm not super salty about the situation, but if you're the owner serving a customer and there's no other customers, you shouldn't be forgetting to put things in the bag. If it was busy, and I didn't get charged for the cookies, I'd be more understanding.

The food was good but the sandwich artist was unprofessional.She put no effort into making the sandwich and threw all the ingredients on to it. I felt rushed even though there was no line. Then the sandwich was wrapped incorrectly and the napkins were crumpled beside it.I think management needs to have a talk with this employee.

It's a subway in a small town, I'm not complaining. Good source of food.Vegetarian options: Half the menu is vegetarian friendly, if you can't find something that fits your preference, I suggest leaving town and not looking back.Parking: The lot was full, but that didn't matter to me. I just pulled up to the side of the building and went in.Wheelchair accessibility: It's all ground floor. If you have trouble getting in with a wheelchair, blame yourself. The door is a single wide, can fit a standard chair. Other than that there's really nothing to concern yourself with.Dietary restrictions: It's Subway. You pick what goes on your sandwich.Don't blame them for making a bad sandwich, you just told them what to make you.

I rarely go to subway but i was in the mood for it, but i’m most likely gonna come back, young black hair worker made my sub exactly how i invisioned and even gave me extra sauce and pickles. great service will come