Subway - Concord

#30 - Order Fast Food Concord, Sandwiches, Cheese
Menu
Full menu with pictures, prices and categories.

Subway

Subway
3.3 / 5 (327 reviews)

Description

Subway experiences can vary widely at different locations, as recent visitors have encountered both major disappointments and unexpected delights. Many customers reported issues with service, including long wait times, inaccurate orders, and unappetizing ingredients. Notably, some staff appeared inexperienced or disengaged, leading to frustrating interactions. However, positive experiences did emerge, highlighting friendly, attentive employees who prepared fresh, appealing sandwiches and provided excellent customer service. Some diners praised particular staff members for elevating their visits with enthusiasm and professionalism. Ultimately, while certain locations struggle, others demonstrate the potential for a satisfying Subway experience.

Last update: 05.04.2026 from: Thomas

Feedback

★ 3.3 / 5 from 327 reviews
thomas-upham
22.09.2023

I ordered a couple of sandwiches, and they were made to perfection.

Once again another Concord restaurant has let me down. This is based on the fact I went in 2.5 weeks ago and left after finding out they didn't have the bread I like (either one . The worker behind the counter just laughed out of saying I needed to come in earlier. This time the two workers were either new or just didn't want to be there. The young man who attempted to help me either couldn't hear me or couldn't remember for more than 5 second at a time as he asked me 2 or 3 times everytime we worked on a sandwich. I showed him my coupon at the start and he started building. Had to remind him I wanted no cheese on the wrap after telling him when he asked. At this point I could tell he was just going thru the motions and didn't care of I was there or not. Got to the vegetables..... No pickles, the hots had about a 1/2 in the pan and didn't look real appetizing and no black olives. Again I had to tell him several times what I wanted on each sandwich. Got to the register grabbed a medium cup and a bag of chips (as it was part of the deal he have me the price.. rang my card up then after I was ready to go looked at me and said oh I didn't see the drink and chips that will be 4.26 or some thing close. When I asked why the sandwiches were over $10 in that case (6 since it was a BOGO he goes well that because of the footlong.... There was no footlong. Long story short after I told him to keep the sandwiches and refund my money I left. I know how tedious fast food can be as I did it when I was young but it seems this location runs out of things alot and the customer service leaves alot to be desired.

fweber-mushroom8456
19.06.2023

Ordered online for a 12:40pm pickup wasn't ready until 1:20pm. They were so busy with only 2 workers. They need more workers. The staff were overwhelmed with how busy they were. The staff was very apologetic for the serious delay.

joannes-benedetti
19.06.2023

Hands down 5 stars the young brother made the monster sub he did a fantastic job

dweber-doctor380
19.06.2023

Worst Subway experience ever. 2 young bucks working the counter. Did not have 1st or 2nd choice of bread. No tomatoes and the remaining veggies looked horrible. Didn't warm bacon even after being asked. We (2 of us) left before sub-standard sandwiches were finished. The customer waiting in line also left without ordering. Place was dirty and looked like it had not been cleaned in weeks. Will never go back there and am leery about any other Subway shops. This was around 5:30pm.

FAQ

The joint offers the opportunity to view sports on a TV / screen.

The restaurant also takes various credit cards.

More information

Suggested nearby restaurants.