Panera Bread - Concord
Panera Bread
Description
Panera Bread offers a cozy and inviting atmosphere for meals, enhanced by friendly service and a clean dining space. Guests enjoy a diverse menu, including delicious soups, fresh salads, and unique drinks like Blueberry Lavender Lemonade. While some customers appreciate the overall experience, issues have been noted regarding staff communication and accessibility for individuals with mobility challenges. Certain menu items may arrive incomplete, and breakfast items might not be available late in the morning. Overall, Panera presents a delightful dining option, but improvements in customer service training and accessibility could elevate the experience further.
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The restaurant has delicious food and offers outdoor seating. The lemonade was weak on the evening of 10-12-22, but despite that, the restaurant was surprisingly very busy. The staff were working hard to keep up with the demand. The restaurant was completely renovated on 6/21/24, and now has a light and airy atmosphere with more seating. However, some patrons may miss the booths for more private conversations. The food is still good. Parking can be difficult due to the high volume of customers.
Tried to order with the tablets. And could not read any of my card so I could not order. What happened to actually people that took orders?! Will not be back.
Not handicap accessible. I went to this store today with residents from my work and I had a resident in a wheelchair. I had to physically move the to-go signs to be able to get him to the entrance. While getting into the building the second handicap door button wasn't working. After going through all of that I had asked for in hand menus as they are not able to see that far away, to which I was told they do not offer. Then getting to a seat with my wheelchair bound resident I had to move 4 chairs to be able to get him sitting at a table comfortably. The food and staff were both pleasant, but this store is not for anyone using a wheelchair.
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QR-Code for the menu
