Cc Tomatoes - Concord

We visited for an early dinner on Saturday 9/3 to celebrate my birthday. Emily was our server. The food was amazing and Emily was even better! I was bummed when... read more We visited for an early dinner on Saturday 9/3 to celebrate my birthday. Emily was our server. The food was amazing and Emily was even better! I was bummed when I found out that they were all out of the Prime Rib special but Emily was quick to make a suggestion of a substitute (even though I went with something completely different). She was professional and accommodating. She checked in to make sure drinks and food were to our liking. She has a great personality and you can tell she enjoys serving. We love the food and it never disappoints! Always enough for leftovers too which is nice! A note of apology to Emily, when my mom counted the money, her math was off leaving Emily only pennies as a tip. Her mistake was realized after we left and she was mortified. I called to verify my mom’s mistake. The young lady I spoke to on the phone was appreciative for the call and professional in investigating and calling me back right away. Mom was so upset by this mistake that her and dad jumped in the car immediately to make the situation right. Emily, we are truly sorry. Your service was on point! As someone who worked in the industry for 13 years, I can’t imagine how you initially felt when seeing your tip. You are great at your job and when we come back, we would request you as our server! Again, we are sorry for the mistake we made!!

I went in for lunch and was seated right away, but the restaurant was completely empty. After waiting for half an hour for my pizza, the waiter informed me that... read more I went in for lunch and was seated right away, but the restaurant was completely empty. After waiting for half an hour for my pizza, the waiter informed me that it would take another half an hour or so. It seemed like they were prioritizing take-out orders over customers dining in. When I asked about this, the waiter admitted that they were focusing on take-out orders instead of serving those of us who were in the restaurant. I couldn't believe it when he said, "Yes, I'm sorry."

Live on fisherville rd for a long time and never went here, they do not make this mistake. 4 cheese tortellini, lobster ravioli, Greek pizza is what we ordered... read more Live on fisherville rd for a long time and never went here, they do not make this mistake. 4 cheese tortellini, lobster ravioli, Greek pizza is what we ordered plus gloomy, there was no complain from us, emily was just an amazing, preliminary waitress, we will be back

I really appreciate how many of their dishes can be prepared with gluten-free pasta. I highly recommend the Prima Rosa with chicken—it's always satisfying. They... read more I really appreciate how many of their dishes can be prepared with gluten-free pasta. I highly recommend the Prima Rosa with chicken—it's always satisfying. They have a great...

Absolutely appalling. I stopped by for lunch today, and while sitting at the bar, I had a clear view of the kitchen. To my horror, I witnessed one of the cooks.... read more Absolutely appalling. I stopped by for lunch today, and while sitting at the bar, I had a clear view of the kitchen. To my horror, I witnessed one of the cooks...