Reviews - Hooks Chops

The manager displayed a disappointing demeanor, and the customer service was subpar. I typically don’t write reviews, but his arrogant attitude was quite off-pu... read more The manager displayed a disappointing demeanor, and the customer service was subpar. I typically don’t write reviews, but his arrogant attitude was quite off-putting. The live music was excessively loud, making it difficult for my party to converse with one another. It was 8:00 PM on a Saturday night. When we approached the manager to express our concerns about the volume, he responded with, “This is a lively restaurant.” Looking around at the predominantly older crowd, I couldn’t help but think otherwise. We won’t be returning!

The service was outstanding. Our waiter, Brendan, deserves to be an instructor in the hospitality field. It’s clear that when staff put in the effort, customers... read more The service was outstanding. Our waiter, Brendan, deserves to be an instructor in the hospitality field. It’s clear that when staff put in the effort, customers are inclined to order more and leave larger tips. Honestly, I likely would have ordered at least $100 less in food and drinks if Brendan had been like many of the indifferent staff I've encountered recently in the service industry. Additionally, we were pleasantly approached by various managers and owners who made our birthday celebrations feel truly special. The food was exceptional, with everyone enjoying their entrees, appetizers, and drinks. The rainbow cake special was absolutely delightful. Overall, it was a fantastic first visit, and I look forward to returning to celebrate other occasions.

Shortly after, the maitre d' approached with a bottle and an empty glass. He insisted he had seen the bartender pour it and claimed it was indeed Crown Royal. H... read more Shortly after, the maitre d' approached with a bottle and an empty glass. He insisted he had seen the bartender pour it and claimed it was indeed Crown Royal. He poured me a small sample from the bottle he brought, which I confirmed was authentic. I then asked him to make me a new drink. However, he pushed the original drink back toward me, asserting that it was the one he had prepared. At that point, the four of us decided to leave. I didn't want to cause a scene or disrupt anyone else's meal. I've been dining out for years and have never written a negative review, even when experiences weren’t great, but this was truly disappointing! They lost a $300 to $400 dinner over a couple of dollars worth of liquor.

Overall great experience-We had Excellent, friendly service, great atmosphere (ate outside), and delicious food. The waiter was very accommodating to food aller... read more Overall great experience-We had Excellent, friendly service, great atmosphere (ate outside), and delicious food. The waiter was very accommodating to food allergies and sensitivities. After the sun went down it got a little colder our waiter offered a heater and set it up right by our table which was very nice it made it more comfortable.

Beautiful outdoor location with music and attentive staff but food is only ok. Wife had swordfish which was tasteless and I had NY Strip with fries. Strip was o... read more Beautiful outdoor location with music and attentive staff but food is only ok. Wife had swordfish which was tasteless and I had NY Strip with fries. Strip was outback quality but priced higher. Wife complained to manager about the swordfish and he said he would tell the chef but didnt offer any compensation to return.

The food was amazing, and the service was even better. Our waiter was incredibly attentive and truly went above and beyond. We visited to celebrate a birthday w... read more The food was amazing, and the service was even better. Our waiter was incredibly attentive and truly went above and beyond. We visited to celebrate a birthday with a group of four, and every meal we ordered was delicious. The seared scallops were outstanding, and the truffle tots were fantastic. We started with the speck arugula flatbread, which was packed with flavor. I also loved that they served a warm bread basket with herb butter. I highly recommend this place for a lovely evening out and can't wait to return!

I just received a message that our reservation for tomorrow night has been canceled because the owners have decided to close permanently. I'm really disappointe... read more I just received a message that our reservation for tomorrow night has been canceled because the owners have decided to close permanently. I'm really disappointed, as it was going to be our first time dining there.

It's always sad to see a business close its doors, but honestly, this place was dreadful. I'm surprised it lasted as long as it did. read more It's always sad to see a business close its doors, but honestly, this place was dreadful. I'm surprised it lasted as long as it did.

I have to say that this was truly a wonderful dining experience. Super friendly and attentive staff. Great food, great drinks, and great atmosphere. We ate outs... read more I have to say that this was truly a wonderful dining experience. Super friendly and attentive staff. Great food, great drinks, and great atmosphere. We ate outside and it was so relaxing and comfortable. The weather was perfect but we had a nice propane heater next to us that added a little ambience and warmth. All of the staff that interacted with us were so professional yet cordial and friendly. Highly recommend this place.

Crab cakes are amazing. Every dish is phenomenal. Friendly waiters, nice owners. 10/10. read more Crab cakes are amazing. Every dish is phenomenal. Friendly waiters, nice owners. 10/10.

The restaurant features a beautiful ambiance and a fantastic outdoor patio. The chef truly excels in his craft! read more The restaurant features a beautiful ambiance and a fantastic outdoor patio. The chef truly excels in his craft!

This was our first visit to the restaurant, and we were blown away by the amazing food. Everything was cooked to perfection, and the menu offerings were well pr... read more This was our first visit to the restaurant, and we were blown away by the amazing food. Everything was cooked to perfection, and the menu offerings were well presented. What truly made our experience exceptional was the service. Our waiter was professional, knowledgeable, and friendly. The hostess was very attentive, and the manager even took the time to visit our table while we were dining. This combination made our visit a complete delight.

This restaurant opened after the quarantine period, and we often drove by, wondering what type of cuisine they would serve. Finally, last Sunday, we dined there... read more This restaurant opened after the quarantine period, and we often drove by, wondering what type of cuisine they would serve. Finally, last Sunday, we dined there and were impressed by the ambiance, the impressive flooring, and the friendliness and professionalism of the staff. The food was absolutely amazing! We will definitely return to this place instead of making the drive to restaurants in Huntington. As for parking, there is a very spacious parking lot available.

We have been here for the past 3 weeks I can’t say anything bad food was excellent service was top notch. There was 1 glitch and the manager was all over it and... read more We have been here for the past 3 weeks I can’t say anything bad food was excellent service was top notch. There was 1 glitch and the manager was all over it and handled it to perfection. There should be more places like this they know how to satisfy their customers

Great food and service read more Great food and service