Mcdonald's - Cold Spring
Mcdonald's
Description
**Restaurant Review: A Mixed Bag at ColdSpring McDonald's**
At ColdSpring McDonald's, diners experience a rollercoaster of satisfaction and disappointment. While some patrons appreciate the staff's friendly service and diligent efforts, inconsistent food quality remains a significant concern. Customers have reported a range of issues, from undercooked meals and cold fries to improperly made sundaes. Despite these setbacks, the breakfast offerings receive praise for their freshness and prompt service, indicating potential during less busy hours. Ultimately, while the commitment of some employees shines through, the overall experience is marred by a lack of consistency and professionalism, leaving many to reconsider their visits.
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This place is so inconsistent. It's usually fine when it's not too busy, but awful when they have more than 2 cars in the drive thru. Ice cream cones are all over the place. Usually just okay, sometimes great, often pathetic. They need to train people to be consistent in what they do.
9:58 June 9thWhy do I have to ask you to make a hot fudge sundae correctly? You bring it out with a teaspoon of hot fudge. I ask for more and apologize. You say nothing. Then you bring out a cup only filled half with ice cream. So I send it back. And it still isn't filled past the rim of the cup???? Just do it right!! It's the most basic thing on the menu. And then I have to deal with your huffing and puffing complaining to the other girl about something you messed up 3 times? Why did it have to be that long of an interaction. Just make it how it's always made.
The food is fantastic, and the staff is wonderful! They always provide everything you need. Although they may be a bit short-staffed, they work hard and remain calm and dedicated. You can see how committed they are to their jobs.
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