Florentine restuarant - Feedback

Excellent customer service, very nice personal. thank you, it was my bd and the personal recognized it

Eating was okay. the crab cakes were terrible so they could charge them off the bill. they tasted like canned fish and it ruined the meal. the chicken stable wa...

The portion for a $26 ravioli was too small… more like an appetizer. Not many veg options in the entrees.

The food was delicious and the service was perfect! We really enjoyed the house **** Mary and the Crab Cake Benedict.

2nd time I've been there when visiting Chicago. First time was a business meal, second was with my wife and three granddaughters ages 4,6,9 following a matinee...

The food was OK. Good preparation, but the taste was so so. I don't think the food matches the cost.

Food was so bad could not eat anything except Burrata and Bread

Excellent! Love the new menu! Delicious! Service was great too!

Omelet was not hot. Asked for green peppers and onions and received roasted red peppers and caramalized onions that were not cooked with omelet, but just tucked...

There were chili peppers extensively on every meal and it distracted from the flavor. Paying over $30 per plate should not only taste like chili pepper flakes....

The Florentine is our favorite place for happy hour in the loop. We've tried others and always end up back here every weekday from 4 6 they have $5 pizza, $8 pr...

Really beautiful restaurant with great food and exceptional service. Our server was so friendly and professional. When she heard we had a long drive after dinne...

The food was excellent. We had a tomato soup with shrimps, an arugula salad with dates and goat cheese, a branzino, a tagliata, and dessert. The dessert was not...

We had a private party at the Florentine for a bachelorette party, and the event coordinator, Melissa was wonderful to work with. From the start she responded r...

This restaurant on the second floor of the Marriott made for a great place as part of a celebratory anniversary weekend. We made reservations for a Sunday Break...

We got in to Chicago late Friday and this was the hotel restaurant. The mocktail menu, host, and meatball app was the only thing going for this place. The entre...

Great place for dinner if you are staying at the JW Marriott and do not want to venture far. Service was fast and friendly.

We were seated quickly and the staff was very welcoming.

Excellent place to escape the heat and noise on the street. The service was fantastic, with an attentive staff. Our server even ensured I was happy with the fla...

I ate here because I was hungry and didn’t want to leave the hotel. Food was mediocre. Staff was excellent. Loud vibe when I was there for brunch.Food: 3/5

Personally not too familiar with fine dining but this place is nice. The food is not my favorite combination of flavors in general but the salmon was tender and...

Went here for the dine in while on our stay at JW and we had a great experience, food ambiance, service, presentation everything was excellent…. We didn’t know...

The food is amazing but the server… Gosh! He is serving the soup without spoon, bringing hubby’s coke not mine Maybe he is tired I don’t know but he is shaking...

The Florentine in Chicago is a must try. Located in the JW Marriott Downtown. The beet salad was fresh and delicious. Decided to try the fish special of the day...

The food is amazing but the server? Gosh! He is serving the soup without spoon, bringing hubby?s coke not mine???? Maybe he is tired I don?t know but he is shak...

This restaurant on the second floor of the Marriott made for a great place as part of a celebratory anniversary weekend. We made reservations for a Sunday Break...

Went here for the dine in while on our stay at JW and we had a great experience, food ambiance, service, presentation everything was excellent?. We didn?t know...

My birthday April 24, 2022 I went to Florentine as I was staying at JW Marriott. I was s little down, my mom passed in November and it was my first birthday wit...

This place is charming! The restaurant is beautiful, with a comfortable vibe. It was simply lovely to sit back and enjoy this well-preserved historic gem....

The only reason one star was knocked off from the full stars was for the drink selection for happy hour. Otherwise it was really lovely. There appears to be...

Good food. Atrocious service. It took twenty minutes to get our check, and we were the only people at the bar. The manager took our leftovers, and then...