Reviews
What Rebecca Horner doesn't like about Potbelly:
The food was pretty decent but the customer service was trash. My husband ordered a combo and the “manager?” Told him the drink machine was down. He told her no big deal..could he order a milkshake as an upgrade. She would not understand what he was asking to do. Then as I returned to the lobby to clean a drink I had spilled, I overheard her calling him stupid because she couldn’t understand his question. View all feedback. What Kate S likes about Potbelly:
I placed my order 2x with the app each time the order was canceled. The manager called me to let me know they had been having issues but personally delivered my order to me. Best customer service ever. Just one of many reasons I love this place for a good sandwich. View all feedback.
Reviews from various websites
The food was pretty decent but the customer service was trash. My husband ordered a combo and the “manager?” Told him the drink machine was down. He told her no...
read moreI was waiting on my train down from here and decided to go get a drink and maybe some food. Came in and got me a drink and the guy working said we closing at 3...
read moreStopped here for lunch while visiting C 'ville. I had never been to a Potbelly sandwich shop. Thought I would give it a go.The parking is non existent. I parked...
read moreWe were a party of 4 (2 adults and 2 children). While driving through town and shopping at a few local, favorite places we decided on Potbelly. We do not have a...
read moreI've been here many times over the past few years, and it feels like each time I'm always disappointed. If it wasn't within short walking distance from work, I...
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read moreI placed my order 2x with the app each time the order was canceled. The manager called me to let me know they had been having issues but personally delivered my...
read moreLocation was very clean staff was pleasant to deal with sandwiches were always good just need to make sure if you carried out check all the items before you lea...
read moreAlways good sandwiches, especially the Italian. Great milkshakes are alone worth the visit. They do NOT close at 1430 on Fridays Saturdays. Google Maps is incor...
read moreWe were a party of 4 (2 adults and 2 children). While driving through town and shopping at a few local, favorite places we decided on Potbelly. We do not have a...
read moreI love this freaking place the food is always good, the restaurant is clean and it’s affordable.
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