Reviews

Overall Total Score
3.4 out of 5
Good | 151 reviews

What Ezequiel Braun likes about Caffe Nero:
The café has a beautiful design with a rustic and woody atmosphere. The hot mocha coffee was delicious and the baristas were friendly and skilled. The ambiance was cozy and perfect for enjoying coffee alone or with others. The café is also kid-friendly, making it a great spot for families to relax or do work in a city-like setting. View all feedback. What Scott Cohen doesn't like about Caffe Nero:
This place has gone really down hill. They make green tea incorrectly so it’s bitter and gross, Matche latte my girlfriend had was gross too. No restrooms even for customers, despite being a sit down cafe. Lady gave me attitude when even just asked if a bathroom was available. Bad attitude and bad drinks, definitely won’t go here again. View all feedback.

Reviews from various websites

Restaurantji
3.4 ★ from 151 reviews
Scott
10.09.2023 - 04:58

This place has gone really down hill. They make green tea incorrectly so it’s bitter and gross, Matche latte my girlfriend had was gross too. No restrooms even...

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Ben
10.09.2023 - 04:58

I came in about a week or two ago for coffee. The manager was rude and apathetic. He also seemed to have a tense relationship with the other staff member on shi...

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Thurman
10.09.2023 - 04:58

The service at this cafe is very poor, with slow and inattentive baristas. The internet connection is slow and YouTube is blocked. The restrooms are frequently...

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Ezequiel
10.09.2023 - 04:58

The café has a beautiful design with a rustic and woody atmosphere. The hot mocha coffee was delicious and the baristas were friendly and skilled. The ambiance...

read more
Caitlin
10.09.2023 - 04:58

I am a fan of Caffe Nero, but this specific location is disappointing. The service is terrible, there are not enough staff members, and the baristas who are the...

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While Caffe Nero may have a strong following, this specific location falls short. Complaints of poor service, lack of staff, rude baristas, and inconsistent menu availability are recurring themes. With closed bathrooms, lacking air conditioning, and an unprofessional manager, many customers are left unsatisfied. The slow and disorganized service, lack of customer care, and overall unpleasant experiences have led many to vow never to return. On the bright side, the café itself is aesthetically pleasing with a cozy atmosphere and delicious drinks, providing a silver lining in an otherwise disappointing dining experience.

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